Insurance - Customer Service Representative

Excellent career path with potential for growth! Bonus opportunities! We are a small agency that puts our customers needs first. Our success comes from building genuine relationships that create trust, loyalty, and long-term partnerships. We are looking to hire the right individual to join our outstanding customer service team. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects.

Office or banking experience is a plus!!

Hourly Base Salary + Commission

Paid Time Off (PTO)

Retirement Plan

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

• Immediately greet all customers, entering the office, in a friendly and helpful manner.
• Provide exceptional customer service.
• Answer incoming phone calls with a sense of urgency.
• Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
• Take payments and process customer policy change requests.
• Responds to all inquiries, within specified timeframe.

• Willingness to obtain P&C license.
• Possess an upbeat, positive and enthusiastic attitude.
• Proficiency to multi-task, follow-thru and follow-up.
• Great Customer Service Skills.
• Driven and goal-oriented individual.
• Ability to tactfully communicate with our clients and prospects.