Bilingual Office Receptionist | Wenatchee, WA

Schedule

Monday to Friday, 8:00 am to 5:00 pm

As an Office Receptionist, you are the first point of contact for our clients and play a key role in shaping their experience with our firm. This position is ideal for someone who is organized, detail-oriented, and confident in communicating with new clients in a fast‑paced environment. Your role goes beyond front desk support. You will help guide potential clients, understand their needs, and ensure they are connected with the right team promptly and effectively.

• Greet clients and visitors, ensuring a warm and professional experience from the moment they arrive
• Manage front desk operations, including answering calls and directing inquiries appropriately
• Handle initial client inquiries and identify their needs to guide them to the appropriate next steps
• Engage with potential clients, understand their situation, and guide them toward the appropriate service within the firm
• Support client intake by capturing accurate information and ensuring timely follow‑up
• Schedule appointments and coordinate with internal teams
• Maintain organized records and handle sensitive documentation with confidentiality
• Support administrative tasks such as scanning, filing, and data entry
• Communicate clearly with clients in both English and Spanish
• Collaborate with team members to ensure client needs are met in a timely manner

• Bilingual:
  Fluent in English and Spanish (written and spoken)
• Client Communication
  
  Skills:
  
  Ability to confidently handle inquiries, guide conversations, and build trust with potential clients
• Customer service:
  Comfortable interacting with new clients and understanding their needs
• Tech Savvy:
  Comfortable using Microsoft Office and digital tools
• Detail‑Oriented:
  Strong organizational skills and accuracy in administrative tasks

• Empathy with Clients:
  Genuine care and respect in every interaction
• Professionalism:
  Calm, clear, and solution‑oriented communication
• Team Mentality:
  Collaborative and supportive approach to work
• Reliability:
  Consistent performance and accountability
• Health, dental, and vision insurance
• 401(k) with company matching
• Paid time off
• Ongoing training and professional development
• Opportunity for internal growth within the firm

• Stable position in a growing law firm
• Clear path for growth and development
• Strong team culture and support system
• Direct impact on client experience and firm success