Customer Service Representative

Compensation

$17.13 to $19.00 hourly

4399 W Sunset Blvd, Spokane, Washington 99224, United States of America

U-Haul is looking for a friendly, motivated Customer Service Representative to serve as the face of the company, assist customers at our centers, manage equipment, and provide excellent service.

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment, checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Operate a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

The work involves moderate risks or discomforts requiring special safety precautions, such as working around moving parts or machines, fumes or irritant chemicals. Protective clothing or gear such as masks, goggles, gloves or shields may be required.

Stationary periods, moving around indoors and outdoors, reaching objects at varying heights, and moving equipment weighing a minimum of 50 lbs (assisted or unassisted).

• Career stability and opportunities for advancement.
• Health insurance & prescription plans (if eligible).
• Paid holidays, vacation, and sick days (if eligible).
• Life insurance.
• 401(k) savings plan.
• Employee stock ownership plan (ESOP).
• Dental & vision plans.
• Business travel insurance.
• Additional discounts on products and services.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law.