Customer Relations Assistant

Customer Relations Assistant

$18.00/hour Day Shift (8 hour shifts)

Are you detail-oriented and comfortable working in a structured office environment? We are seeking a Customer Relations Assistant to support a professional team handling customer communications and written correspondence. This is a great opportunity for someone who enjoys writing, organization, and providing clear, professional customer support.

• Consistent weekday schedule with early morning focus
• Opportunity to gain office and customer relations experience
• Supportive environment with structured training provided
• Potential for assignment extension beyond the initial term
• Work closely with an established team in a professional setting

• Write and send email correspondence related to customer parking notices and appeals
• Respond to monthly customer email inquiries in a professional and timely manner
• Ensure all communication is clear, accurate, and aligned with company standards
• Maintain organized records of customer interactions and correspondence
• Follow established procedures for handling customer appeals and requests
• Collaborate with internal team members to ensure consistent messaging

• Strong written communication skills
• Attention to detail and accuracy in documentation
• Ability to follow procedures and maintain consistency in messaging
• Comfortable working independently in a structured office setting
• Basic computer and email proficiency
• Professional and customer-focused mindset
• Prior office or administrative experience is helpful but not required

• Computer and standard office software
• Email and digital communication systems

• Prolonged sitting at a workstation
• Frequent use of computer and keyboard
• Ability to focus on detailed written work for extended periods

• Medical Plan
• Holiday Pay (6 Observed Holidays)
• 401(k) Retirement Savings Plan
• Employee Referral Bonus Program
• Training Provided
• Weekly Pay
• No Fees to Job Seekers—Ever

If you enjoy written communication and supporting customers through clear, professional correspondence, we encourage you to apply today to learn more about this opportunity.