Physician Director of Healthcare Services

Title:

Physician Director of Healthcare Services

Division:
Senior Services/Senor Living

OT Status:
Exempt

Reports to:

Vice President of Primary Care Services

Revision date:
August 2026

Management Level: Director

Job Classification Job Family Group:
Clinical Operations

According to prescribed policies and procedures of the organization including all applicable state, federal and accreditation regulations and reporting to the Vice President, the incumbent provides clinical leadership, oversight, and strategic direction across primary care, hospice, and Continuing Care Retirement Community/Skilled Nursing Facilities (CCRC/SNF) settings. This role ensures high-quality, compliant, patient-centered care delivery while supporting interdisciplinary collaboration, value-based care initiatives, and continuous quality improvement.

• Ensure availability of physician services 24 hours a day for urgent or emergent needs, directly or through appropriate coverage.
• Oversee and review patients’/residents’ overall condition and plan of care, including medications and treatments.
• Provide timely documentation, including signed progress notes and clinical updates.
• Establish appropriate frequency of visits based on patient/resident needs and regulatory requirements.
• Review, sign, and date all required orders, including admissions, re-admissions, and medication orders.
• Review consultant recommendations and ensure appropriate follow-up related to physician services.
• Serve as attending physician for patients/residents when requested and clinically appropriate.

• Provide clinical leadership and education to providers, staff, and care teams.
• Participate in interdisciplinary care discussions, including patients/residents, families, and stakeholders.
• Support program development and service enhancements across care settings.
• Engage in quality assurance committees and organizational initiatives.
• Assist with incident reviews, root cause analysis, and response to public health events as needed.

• Provide on-call coverage and professional services when attending physicians are unavailable.
• Review and periodically update patient care policies and procedures to ensure compliance with applicable laws, current regulatory and professional standards.
• Serve as an active member of quality assurance committees.
• Ensure timely completion of all required documentation to support compliance and reimbursement.

The physician leader responsible for ensuring that medical care is coordinated and that resident care policies are developed, implemented, and followed in accordance with professional standards and CMS requirements.

• Ensure implementation of resident care policies and the coordination of medical care in the facility.
• Collaborate with facility leadership, staff, practitioners, and consultants to develop, implement, and evaluate policies that reflect current standards of practice.
• Help identify, evaluate, and resolve medical and clinical issues affecting resident care, quality of life, and physician services.
• Coordinate medical care throughout the facility.
• Ensure availability of physician services 24 hours a day in case of emergency.
• Provide clinical leadership across SNF/CCRC environments to support resident health and wellness.
• Participate in Quality Assurance and Performance Improvement (QAPI) activities.
• Monitor and improve key SNF quality measures, including falls, pressure ulcers, antipsychotic use, vaccination rates, and rehospitalizations.
• Review and guide…