Community Outreach Manager

Department: SCC Access Outreach/Dual Enrollment

Salary Range: $62,637 - $70,806

Starting salary for this position is: $62,637 (Annually)

The salary range represents the earning potential for this position, through training, evaluations and years spent working in this position with Spokane Colleges.

Spokane Community College, part of Spokane Colleges, serves 15,000 students with career technical, liberal arts, and adult education programs in Spokane and surrounding rural communities.

Applications will be accepted until 4:00 p.m. PST on 08/30/2026. The application process will not be available after this time. To ensure consideration make sure your application is completed and submitted as soon as possible. Applications will only be accepted prior to 4:00 p.m. on the closing date.

Under the general direction of the Student Recruitment Manager, the Community Recruitment Manager serves as part of the Spokane Community College (SCC) recruitment and outreach team with a special focus on building relationships with historically marginalized communities. This position assists with providing the first steps for potential students and community members in pursuing their educational endeavors.

This position will manage the development and implementation of targeted outreach designed to recruit a diverse population of students across SCC's service region promoting both transfer and professional
-technical pathways. It will leverage CRM (target x) technology, conduct presentations and attend recruiting events off campus and on campus. Join a recruiting team dedicated to meeting students where they are, one student at a time. A flexible working schedule is required as the position will require evening and weekend work.

• Provide direct outreach support to first-generation students, students of color and low-income students creating relationships, systems and programs designed to help diverse groups of students envision college opportunities, identify career pathways, secure funding and apply to college. *
• Work directly with identified high schools and community organizations supporting the target populations. *
• Conduct classroom presentations, information sessions, and tabling activities at schools, community events, and partner organizations throughout the service region. *
• Utilize the customer relationship management (CRM) system to develop communication campaigns, track engagement, manage recruitment pipelines, analyze conversion outcomes, and inform recruitment strategies. *
• Provide one-on-one enrollment steps appointments with prospective students, as needed, to support them through the process of becoming a student at SCC. *
• Coordinate recruiting events with College Bound Scholars, AVID Programs, Communities in Schools and Gear Up visits in collaboration with regional schools and community-based organizations. *
• Plan, develop, organize, implement and facilitate information sessions and presentations for high schools, the general public and targeted community members. *
• Schedule and conduct regular high school visits, and attend recruitment fairs at a variety of venues, including high schools and community service agencies. *
• Communicate the value and opportunities available through SCC's professional-technical and transfer pathways and assist prospective students in identifying educational options aligned with their goals. *
• Communicate both orally and in written form with prospects and their advocates about SCC's admission requirements, program offerings, basic financial aid requirements and regulations, and scholarship opportunities. *
• Maintain up-to-date knowledge of SCC campus programs and opportunities of interest to prospective students and the community. *
• Proactively organize, implement and track recruitment activities and events at various schools and organizations and keep detailed data on events attended. *
• Provide information via large & small group presentations, including coordination of Admission Information Sessions, Campus Tours and Next Steps Information sessions. *
• Support and advance the Spokane Colleges' strategic plan, and perform other duties as assigned. *

* Indicates this is an essential duty.

• Bachelor's degree. Or an equivalent mix of education and experience that demonstrates the candidate meets all competency requirements for this position.
• One or more years of outreach or related experience.
• Experience planning and conducting presentations for diverse audiences.
• Effective interpersonal skills with an ability to establish strong relationships and partnerships.
• Decisiveness, flexibility and the ability to work in a fast-paced environment of growth and change.
• Strong organizational skills, ability to work independently, prioritize multiple tasks and manage competing priorities and demands.
• Excellent communication skills and the ability to present in front of groups, work well with others and function as a team…