Business, Hospitality, Information Technology; BHIT), Health Sciences

Business, Hospitality, Information Technology (BHIT), Health Sciences Business, Hospitality, Information Technology (BHIT), and Arts & Sciences Pathway Specialist (Program Specialist
2)

Community Colleges of Spokane

Location:

Spokane CC Main Campus
Department: SCC Admissions/Registration
Position Type:
Full-Time, 12 Months, 40 Hours/Week
Overtime Status:
Eligible
Salary: $3,827-$5,111/month
Starting Salary: $3,827/month
Final date to receive applications:
September 23, 2026 at 4:00 PM PST
Visa Sponsorship:
Not available

Position Summary:

The Pathway Specialist supports enrollment, onboarding, retention, and student success for Business, Hospitality, Information Technology, Health Sciences, and Arts & Sciences programs at Spokane Community College. The position serves as a primary resource for students and faculty while coordinating enrollment activities and providing comprehensive program support.

• Advise prospective students on program requirements and prerequisites.
• Provide registration information and technical assistance to students and faculty.
• Promote assigned programs and communicate educational and enrollment information through the CRM.
• Maintain program interest lists and monitor student inquiries.
• Evaluate transcripts, test scores, and student files for program acceptance.
• Track student performance and progression and coordinate retention support.
• Coordinate enrollment, recruitment, onboarding, and retention activities with faculty and Student Services.
• Organize information sessions, onboarding days, batch registration, outreach, and student communications.
• Maintain CRM records and report activities and outcomes.
• Participate in Guided Pathways, advisory committees, presentations, and campus events.
• Support equitable and inclusive student-centered services and cross-train with Registration staff.
• May coordinate the work of lower-level staff, work-study students, or interns.

• Associate degree or equivalent combination of education and experience.
• Strong interpersonal, written, and oral communication skills.
• Ability to interpret policies, rules, and procedures.
• Proficiency with Microsoft Office, including Outlook, Excel, and Word, plus Zoom/Teams.
• Ability to track student progress and work with data reports.
• Ability to travel and work evenings/weekends as required.

• Bachelor's degree or higher.
• 2+ years of Student Services or related experience.
• FERPA knowledge.
• Experience with student management systems such as People Soft, Banner, or Workday.
• CRM experience.
• Knowledge of Spokane Colleges or Washington State policies and procedures.

• Resume.
• Names, addresses, and phone numbers of three professional references.

Community Colleges of Spokane is an equal opportunity institution.