Health Science and Arts & Sciences Pathway Specialist; Program Specialist

Location:Spokane CC Main Campus Spokane

Department:SCC Admissions/Registration

Salary Range: $3,827 - $5,111

Starting salary for this position is: $3,827 (Monthly)
Employees hired at the entry step of this range receive salary step advancement after six months and every 12 months thereafter. An employee hired at anything higher than the entry step of the range will have salary step advancement after 12 months and every 12 months thereafter until they reach the top of the salary range. Each salary step advancement will be approximately a 5% increase.

Spokane Community College, part of Spokane Colleges, serves 15,000 students with career technical, liberal arts, and adult education programs in Spokane and surrounding rural communities.

JOB SUMMARY

Under the general supervision of the Manager of Enrollment Services, the primary purpose of the Pathway Specialist is to serve as a program representative and resource to onboard, plan, organize, coordinate, and enroll students entering Health Science and Arts & Sciences programs at Spokane Community College (SCC).

This position is responsible for overseeing day-to-day Health Science and Arts & Sciences program enrollment processes that include, but are not limited to, serving as the enrollment representative and resource, maintaining extensive contact with Health Science and Arts & Sciences division students and faculty, providing wrap-around student service and program support, and troubleshooting issues as they arise while maintaining professional and personal integrity and ethics regarding fairness to applicants at all times.

This position also assists the deans, department chairs, faculty, and Office of the Registrar with developing and coordinating student-centered, college-wide activities, including but not limited to program review of degrees and certificates within the Health Science and Arts and Sciences divisions, enrollment management and coordinating activities related to the Health Science and Arts & Sciences division.

DUTIES AND RESPONSIBILITIES

• Meet with students and advise potential program applicants of program prerequisites. *
• Gather, sort, organize, and score Competitive Entry program applications while remaining fair and impartial. *
• Provide information and technical assistance to students and faculty in Health Science and Arts & Sciences division programs as well as promote the Health Science and Arts & Sciences division programs to prospective students. *
• Engage in the preparation of enrollment and promotional materials for the Health Science and Arts & Sciences divisions, program options, and the wrap-around services provided within each program. Provide educational, promotional, and event invitations in the customer relationship management (CRM) system to students and the public. *
• Create and maintain program interest lists for assigned programs. *
• Evaluate student transcripts, test scores, and files for program acceptance by proactively analyzing data regarding student interest, performance and progression and facilitate assistance as needed for student retention and success. *
• Answer, research, and problem solve questions from administrators, instructional deans and faculty, counselors, and staff about programs specific to the Health Science and Arts & Sciences divisions. Monitor and respond to student and public inquiries in the CRM about Health Science and Arts & Sciences programs and inform students of other student services available to them. *
• Attend meetings as a Health Science and Arts & Sciences division program specialist; develop and make public presentations on Health Science and Arts & Sciences divisions related topics,…