Ticketing Coordinator

Position Title:

Ticketing Coordinator

R100980

Spokane, WA

Full time

Learfield is the leading media and technology company powering college athletics. Through its digital and physical platforms, Learfield owns and leverages a deep data set and relationships in the industry to drive revenue, growth, brand awareness, and fan engagement for brands, sports, and entertainment properties. With ties to over 1,200 collegiate institutions and over 12,000 local and national brand partners, Learfield’s presence in college sports and live events delivers influence and maximizes reach to target audiences.

With data-based solutions for a 365-day, 24/7 fan experience, Learfield enables schools and brands to connect with fans through licensed merchandise, game ticketing, donor identification for athletic programs, exclusive custom content, innovative marketing initiatives, NIL solutions, and advanced digital platforms. Since 2008, it has served as title sponsor for the acclaimed Learfield Directors’ Cup, supporting athletic departments across all divisions.

Our people-first culture is the foundation of our business and is reflective of our approach to building meaningful relationships with our employees, partners, and fans. The company strives each day to deliver the mission statement and embody the core values that make Learfield an exciting place to work.

Powering the connection of fans to the brands and experiences they love.

Build Trust | Be Fans of One Another | Power Tomorrow | Create & Connect Communities | Have Fun

The Ticketing Coordinator plays a critical role on a fast-moving, collaborative team supporting one of the region’s most visible and well-respected live entertainment brands. West Coast Entertainment presents the STCU Best of Broadway Series, working directly with top-tier touring Broadway productions and industry partners to bring world-class theater to the community.

This position is intentionally designed for someone who is excited to enter and grow within the live entertainment and touring production world. You’ll gain hands‑on experience across ticketing operations, guest experience, and large-scale event execution, working behind the scenes on Broadway tours that are seen by thousands of patrons each year.

We are looking for a motivated, curious, and detail-oriented individual who thrives in a dynamic environment, values collaboration, and is eager to take on increasing responsibility over time.

This role offers meaningful exposure to how touring productions operate, how venues scale for major events, and how a high-performing team delivers exceptional audience experiences.

For the right person, this is more than a coordinator role—it’s a chance to build a foundation in a highly respected, fast-paced industry and grow alongside a passionate team bringing Broadway to life.

• Provide exceptional customer service in person, by phone, and by email to season ticket holders, group patrons, and single ticket-buyers at both the WCE office and the event venue.

• Support the Best of Broadway Season Series including guest services, subscriber benefits, annual renewals, single ticket sales, seat allocations and account management.

• Serve as ticketing representative to the public as well as touring/artist management providing accurate sales, inventory, and service information for all WCE events.

• Assist with—and over time potentially—lead the build and management of event ticket manifests including venue scaling, season packages, holds, promotions and other ticketing commitments for all West Coast Entertainment events.

• Manage all holds, house seats and promotional ticket distributions for both tour and WCE initiatives.

• Produce ticketing reports, sales wraps, audits, and event settlement reports.

• Act as a primary liaison between West Coast Entertainment and the ticketing company box office and call center for ticket services including preparing training materials and helping train the call center and box office staff.

• Assist Ticketing Manager and Marketing team with inbound group sales and fulfillment including managing seat…