Project Manager, Customer Service Rep

Puget Sound Pipe is a premier wholesale distributor of pipe, valves and fittings in the Pacific Northwest & Alaska. We are currently looking for an exceptional individual to fill the Project Manager position at our Spokane, WA location.

Hired candidate will be working onsite at the branch location. There is no relocation assistance available.

We encourage you to click the link below and read over our Mission Statement and Core Values

Project Manager starting at $23.00-$25.00/hour depending on experience.

• Come work for a company that cares about your success!
• 40 hours a week
• Work/Life balance in a fun casual work environment
• Excellent company benefits (Medical, Prescription, Dental, Vision, Life Insurance, and 401k)
• Paid Holidays and Vacation time-off

Basic Duties:

• Process and submit daily billing documentation to SharePoint, ensuring accuracy and timeliness.
• Coordinate and manage order expediting activities for large projects in the Spokane region.
• Communicate delivery schedules and updates clearly with customers to ensure alignment and satisfaction.
• Retrieve and provide Material Test Reports (MTRs) in support of customer and project requirements.
• Compile and distribute submittal packages in accordance with project specifications and customer needs.
• Oversee and manage customer return processes, ensuring efficient resolution and adherence to company procedures.

Desired Experience/Skills:

• Effective organization and prioritization skills.
• Work independently and as a team member.
• Ability to multi-task and meet established deadlines.
• Must be able to work with a wide variety of people with different personalities and backgrounds.
• Excellent communication skills while interacting with both, customers and employees, in a friendly and professional manner.
• Ability to problem solve and work through stressful situations.
• Ability to learn and become proficient in basic computer programs such as Excel, Word and Outlook, as well as our order entry system.
• Be responsive to company and customer needs including great customer service, attention to detail and daily follow through.

• HS Diploma or equivalency
• Pass pre-employment drug screen
• Pass Background Check

Puget Sound Pipe and Supply provides equal employment opportunities to all employees and applicants for employment, without regard to race, religion, creed, color, national origin, age, sex, marital status, honorably discharged veteran or military status, citizenship or immigration status, sexual orientation, gender identity, genetic information, the presence of a sensory, physical, or mental disability, the use of trained service animal by a person with a disability, status as a victim of domestic violence, sexual assault or stalking, political ideology, family relationship (denying employment because a family member already works for the employer), expunged juvenile record, off-duty tobacco use, familial status and source of income, or on any other basis protected by local, state or federal law.

Compensation details: 23-25 Hourly Wage

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