Caddy Spokane

Host/Bar Back

Reports To:

General Manager

• Base Pay: $17.13/hour + tips
• Average Total Pay (with tips): $25–$30/hour

• Health, Dental, & Vision Insurance (eligible after 6+ months averaging 25 hrs/week)
• PTO: 1.55 hours earned per 40 hours worked
• Employee Discount at ALL Flatstick Pub locations
• Opportunity for Advancement

As a Caddy at Flatstick Pub, you are the face of fun! Your mission is to create an outstanding, memorable guest experience by welcoming guests, managing games, and promoting everything Flatstick has to offer.

You’ll guide customers through our unique games — like mini golf and Duffleboard — keep the courses running smoothly, and share your knowledge of our craft beer list, weekly events, and membership programs. You are part host, part guide, and part salesperson — dedicated to ensuring every visit is an exceptional one.

• Guest Service & Sales:
• Greet all guests with warmth and energy
• Sell and assist with game purchases (mini golf, Duffleboard, etc.)
• Answer guest questions with enthusiasm and accuracy
• Game & Course Management:
• Keep courses clean, organized, and safe
• Manage pace of play and address issues as they arise
• Restock and organize equipment (putters, balls, etc.)
• Product Knowledge & Promotion:
• Be an expert on all Flatstick offerings, including:
• Rotating craft beer list and full bar
• Weekly events (Leagues, Bingo, Trivia, Tournaments)
• Happy hour specials
• Players Club & Beer Club memberships
• Group events & party packages
• Operational Support:
• Assist with beverage orders as needed
• Work with bartenders and management to deliver a seamless guest experience
• Help with other tasks that keep the pub running smoothly
• Problem Resolution:
• Handle guest concerns promptly and professionally
• Escalate to management when necessary

• Passion for excellent customer service — friendly, approachable, and energetic
• Clear verbal communication skills
• Ability to thrive in a fast-paced, team-focused environment
• Comfortable multitasking while maintaining attention to detail
• Sales experience or interest in promoting and upselling products
• Reliable, punctual, and hardworking
• Previous hospitality, retail, or customer service experience is a plus

• Standing and walking for long periods
• Fast-paced, lively pub environment
• Flexible schedule including evenings, weekends, and holidays