Avista Credit Union Member Service Representative​/Loan Officer; Part Time

Overview

Avista Credit Union Member Service Representative/ Loan Officer (Part Time)

The Member Service Representative/ Loan Officer position is responsible for providing quality and timely member services as well as promoting a high level of member satisfaction through assistance, education, and follow through, maintaining a high level of professionalism and confidentiality at all times. Ensures the protection of the Credit Union’s (CU) interests in matters of adequate documentation and adherence to Credit Union policy and various laws and regulations.

Responsible for exercises sound credit decisions within specified limits and referring loan applications outside those limits to underwriting or committee for approval. Backs-up other CU positions.

• Business Development – Prepares oral presentations of credit union loans and deposit products to employee groups, both members and nonmembers, for the purpose of creating a higher awareness of the Credit Union’s benefits.
• Loan Origination – MSR/LO Executes consumer and personal loan processes independently. LO Originates secondary mortgage loan applications to produce accurate good faith estimates as a part of a team under general direction and guidance.
• Credit Analysis – The LO is responsible for determining application and disclosure schedule and documentation, AVM/Appraisal review, Title, Flood, and resolution of irregularities.

The Credit Union Member Service Representative/Loan Officer position is scheduled to work 30 hours per week. Typical operating hours for the Credit Union are Monday through Friday, 7:30 a.m. to 4:30 p.m.

Member Service Representative (MSR):

• Minimum of 2 years of professionally related experience or 1 year directly related experience in a Credit Union or financial institution is preferred.
• Associate's Degree is preferred
• Effective written and verbal communication skills required.
• Past experience should demonstrate the ability to excel in a dynamic, collaborative, team environment.
• The individual must be bondable as a financial institution employee.
• Must have the ability to obtain a National Mortgage License Service is preferred.
• Experience in opening new accounts, debit card processing or ACH processing is preferred.
• Experience in originating, processing, or funding consumer loans preferred.
• Knowledge of lien perfection, accounting, marketing, or collections is preferred

Hiring Range: 22.31 to 28.34 per hour

• Knowledgeable in completing consumer loans and can perform the task independently.
• Minimum of 2 years of loan origination experience and a demonstrated understanding of loan underwriting process.
• Effective written and verbal communication skills required.
• Past experience should demonstrate the ability to excel in a dynamic, collaborative, team environment.
• The individual must be bondable as a financial institution employee.
• Must have the ability to obtain a National Mortgage License Service (NMLS) within 90 days.
• Associate's Degree in Business, Accounting, or Finance preferred.

Hiring Range: 25.28 to 32.35 per hour

This position requires an in-person presence to support team and on-site responsibilities.

To Apply:

Complete an online application and attach your resume and cover letter to your profile. All documents must be attached to your application at the time of submitting your application for review. No documents can be attached after you click "Submit".

• Affordable healthcare options including medical, dental, and vision coverage
• Retirement benefits with an enhanced 401(k) match
• Incentive programs rewarding performance and contributions
• Competitive paid time off including holidays, personal days, and vacation
• Life and disability insurance for added peace of mind
• Wellness resources supporting mental and physical health
• Education and development support including tuition assistance
• Community giving programs encouraging employee engagement and impact
• Other optional benefits from Legal insurance, Pet insurance, and more (Eligibility subject to Bargaining Unit affiliation)

To learn more, please visit the benefits website at

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