Commercial Loan Servicing Specialist II-III

Commercial Loan Servicing Specialist II-III

Job Category: Clerical

Requisition Number: COMME
006364

Posted: April 13, 2026

Employment Type: Full-Time

Location: Washington, Idaho, and Oregon. A hybrid work schedule available after training, combining remote and onsite work. Regular, reliable attendance required.

Schedule: Monday thru Friday, 8:00am - 5:00pm.

This role is primarily responsible for the servicing of Commercial loans including but not limited to preparing commercial loan documentation, loan boarding, collateral perfection – including real estate, UCC, and titled vehicle secured, processing of related financial transactions, and loan reconciliation functions.

• Handle loan boarding and collateral perfection.
• Audit and review loan documents for a variety of commercial loan products to ensure compliance with regulatory and policy issues.
• Handle loan package requests from bank lenders and determine required documentation for specific loan type and conditions.
• Order and verify supporting documentation. Review documents for accuracy and completeness. Manipulate systems and use knowledge to create effective loan packages.
• Prepare appropriate documentation for collateral to be pledged. Ensure accuracy and completeness for perfection and government regulations.
• Effectively communicate with other departments in the Bank, collaborating with internal and external customers to ensure a successful customer experience.

• Proficient knowledge of loan documentation, collateral perfection, and general loan servicing, as well as bank, federal, and state policies and requirements.
• Experience with Laser Pro, Baker Hill Next Gen, Jack Henry Silverlake or similar loan servicing, boarding and collateral perfection platforms preferred.
• Minimum of 1-3 years of experience working in a loan servicing or administrative environment is required.
• Strong knowledge of lending laws, regulations and business loan documentation. Knowledge of flood regulation is a plus.
• Demonstrated accuracy in working with detailed data in a deadline-oriented environment.
• Demonstrated ability to quickly adapt to and utilize systems and applications.
• Strong telephone and interpersonal communication skills.
• Ability to effectively prioritize work projects to meet deadlines.

The compensation range represents the low and high end of the base compensation range for this position located in Central/Eastern Washington area. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance.

Candidates in Portland, OR metro area can anticipate a pay range of:

Loan Servicing Specialist II – $28.93 - $43.44

Loan Servicing Specialist III – $31.51 - $47.26

Candidates in Seattle and Bellevue, WA metro area can anticipate a pay range of:

Loan Servicing Specialist II – $28.93 - $43.44

Loan Servicing Specialist III – $31.51 - $47.26

Our benefit philosophy is to provide you with a comprehensive package to secure your overall wellness and help you become and remain a fulfilled and productive employee. Our benefits include Health, Financial, Retirement and Work/Life Benefits. We are proud to share an overview of our benefits here as part of your total compensation.

Washington Trust Bank celebrates diversity in the workplace and actively recruits talent to help reflect the unique communities where we live and work. We are proud to be an equal opportunity employer and prohibit discrimination or harassment based on race, religion, sex, gender identity, sexual orientation, national origin, age, pregnancy, disability, genetic information and any other protected characteristics outlined by state, federal and local laws.

We believe strength comes from the diverse backgrounds and experiences of our team, and we are dedicated to fostering a supportive and inclusive work environment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.