Teller, Finance & Banking
Listed on 2026-06-17
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Finance & Banking
Bank Customer Service -
Customer Service/HelpDesk
Bank Customer Service, Bilingual
About the Role
Perform teller transactions and cash handling functions for clients with accuracy and confidentiality at all times. Duties include deposits, withdrawals, cash advances, payments, transfers, check cashing, and balancing the cash drawer.
Accurately perform daily tasks that maintain branch integrity, such as using double custody in balancing the ATM, processing night‑drop deposits, balancing negotiable instruments, processing returned mail, balancing the credit card machine, and updating lobby rate sheets and brochures.
Mitigate risk by ensuring safekeeping of money in the cash drawer and prompt accounting or transfer of funds.
Interact with external and internal clients, anticipate needs, and consistently provide proactive solutions in alignment with the bank's Breakthrough Client Service Standards.
Continuously deepen knowledge of Columbia Bank's product and service offerings and stay current on changes.
Discuss and uncover customer financial needs to identify and offer appropriate products and services.
Support referral goals for the branch by focusing on identifying and referring basic bank products to the appropriate business partner.
Qualifications- High School Diploma or GED required.
- Two years of previous banking or customer service experience preferred.
- Bilingual preferred.
- Ability to learn and develop skills to identify proactive relationship‑building opportunities (e.g., outbound telephone calls to clients).
- Ability to learn and comply with all bank policies, procedures, and systems.
- Demonstrates exceptional attention to detail and accuracy with written numbers, words, and verbal/written instructions.
- Consistently demonstrates ability and willingness to build relationships with clients and other bank associates.
The pay range for this role is $18.00 to $20.00 per hour. The pay rate for the selected candidate is dependent upon a variety of non‑discriminatory factors including, but not limited to, job‑related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance‑based incentive compensation, and those details will be provided during the recruitment process.
LocationFull‑time onsite work required at the listed location: 707 W Main, Suite A‑02, Spokane, WA99201.
Benefits- Comprehensive healthcare coverage (medical, dental, and vision plans).
- 401(k) retirement savings plan with employer match.
- Employee assistance program.
- Life insurance.
- Disability insurance.
- Tuition assistance.
- Mental health resources.
- Identity theft protection.
- Legal support.
- Auto and home insurance.
- Pet insurance.
- Access to an online discount marketplace.
- Paid vacation, sick days, volunteer days, and holidays.
- Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.
Columbia Bank is an equal‑opportunity and affirmative‑action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics.
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