Client Relationship Consultants ; Banker - Spokane, WA

Location:

Spokane, Washington

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever‑growing range of opportunities to discover what makes you thrive at every stage of your career.

Try new things, learn new skills and discover what you excel at—all from Day One.

Client Relationship Consultants build relationships with customers via multiple channels including in‑person, by appointment, and virtually. They provide the best possible counsel while adopting a digital‑first mindset.

Key responsibilities include:

• Engage and advise clients on deposit and loan products, recommending solutions based on each client’s unique goals.
• Obtain and process customer and account information, greet clients, and process basic transactions.
• Maintain product knowledge of consumer and business banking products, including digital services, and educate clients on new and self‑service options.
• Proactively identify and pursue new client opportunities and complete service requests and credit applications.
• Collaborate with branch team members to deliver optimal client experience and operational excellence.
• Ensure compliance with National Mortgage Licensing System (NMLS) registration requirements, including criminal background and credit checks, and maintain satisfactory records.

• High school diploma or equivalent.
• Typically five or more years of job‑related retail banking experience or a combination of experience and commensurate training.

• Proven ability to build and foster client relationships through proactive outreach.
• Effective communication and engagement skills with clients.
• Advanced knowledge of bank and branch policies, procedures, and support systems.
• Thorough knowledge of all retail products and services.
• Strong customer service and interpersonal skills.
• Experience participating in sales campaigns or promotions.
• Experience with digital products and self‑service technologies.
• Ability to identify client needs while leveraging a digital‑first mindset.
• Proficiency in making appropriate recommendations that meet client needs both reactively and proactively.
• Experience in the financial services industry preferred.

• Health, dental, and vision insurance.
• Basic term and optional term life insurance.
• Short‑term and long‑term disability.
• Pregnancy disability and parental leave.
• 401(k) and employer‑funded retirement plan.
• Paid vacation (two to five weeks based on salary grade and tenure).
• Up to 11 paid holiday opportunities.
• Adoption assistance.
• Sick and Safe Leave accruals of one hour per 30 worked hours, up to 80 hours per calendar year unless otherwise required by law.

Pay Range: $27.00 – $33.00 per hour. Additional benefits include incentive and recognition programs, equity stock purchase, a 401(k) contribution, and pension (subject to eligibility requirements).

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other legally protected characteristic.

U.S. Bank participates in the U.S. Department of Homeland Security E‑Verify program in all U.S. locations. Learn more about the E‑Verify program.

If you need accommodations during the application or hiring process due to a disability, please refer to our disability accommodations for applicants.

Posting may be closed earlier due to high volume of applicants.