HLC Junior Loan Officer

This job will close on Friday, July 10th at 5 p.m. Pacific Time

Department:
Home Loan Center

Non-Exempt, Range 8: $21.97 an hour to $32.96 an hour, plus tiered commission structure based on monthly production.

Report To: HLC Sales Manager

With the goal of enhancing lives, fulfilling dreams and building communities this position proactively works with Loan Officers on new residential mortgage loans and incoming MRM referrals that meet established loan quality and production goals. Work with Sales Manager to identify, develop and maintain a network of business relationships that serve as a recurring source of referrals for new mortgage lending opportunities, via branch staff, membership lists, and in the local community.

Ensure exceptional member service by gaining and maintaining thorough knowledge of lending programs, policies, procedures and regulatory requirements, demonstrating a commitment to professional ethics, complying with Credit Union, federal and state regulations, laws, and policies.

Pre-qualify applicants to determine the proper loan program, keep the applicant, vendors, and other interested parties informed on the status of the application and process the loan request as needed. Responsible for loan file set up and helping other LO’s track down conditions. Obtain and validate all documents. Review Automated Underwriting system conditions ensuring that the loan meets eligibility, underwriting guidelines, and all conditions for closing are met.

• Responsible for meeting individual and department mortgage loan production goals supporting overall Credit Union goals.
• Provide guidance and information relevant to the risks and benefits of each mortgage lending program the applicant is qualified for; effectively explain and communicate the terms of each product, and ensure all necessary documents are signed by the borrower.
• Learn to analyze detailed financial and credit data, matching the applicant’s needs with an appropriate loan program.
• Gather all initial documentation required based upon the applicant’s selected loan program and all disclosure requirements.
• Learn, understand and effectively apply mortgage lending policies and procedures to all mortgage lending situations.
• Maintains knowledge and adheres to all BSA regulations and compliance standards on internal and external policies.
• Work with sales manager to gain the needed knowledge of conventional, FHA, VA and special home loan programs.
• Become familiar with all regulations governing credit union lending, with particular emphasis on rules and regulations governing real property lending on home loans working with sales manager to hone these skills.
• Work with sales manager to gain thorough understanding of home loan computer system including mortgage underwriting, processing and tracking programs, and NCU's home loan website.
• Handle MRM leads to see if they are viable loans. Direct them to the correct LO.
• Work closely with other NCU staff to ensure they have sufficient information to obtain loan applications through their offices. Assist NCU staff with applications they are working on for home loans. Work with staff in analyzing and solving situations that may arise in the home loan application and loan process and provide support to staff on complex loans and escalating issues.
• Provides effective service by interviewing and qualifying applicants’ home loan. Determines applicant needs and discuss loan options. Assists applicants in completing the loan application package.
• Learn to process the approved and rejected files by communicating oral and underwriting decisions and conditions to the members and realtors on property and loan.
• Review and analyze all documentation received and determine acceptability. Prepares and review loan documents for delivery to closing agent when necessary.
• Cross-sell borrowers on the benefits of utilizing other credit union services.
• Maintains knowledge and adheres to all BSA regulations and compliance standards on internal and external policies.
• Effectively incorporates concepts of CARES Principles in daily behaviors and interactions:
  • Connect – Create…