Loan Officer, Internal

Responsibilities

• Originating mortgage loans by promoting and delivering WSECU’s mortgage and home equity products to members and prospective members within assigned branches
• Building strong relationships with branch staff and partners to support member needs and drive internal referrals
• Pricing, structuring, and disclosing loans accurately and in compliance with regulatory requirements
• Meeting or exceeding individual production and service goals
• Delivering an exceptional member experience by communicating proactively, managing expectations, and ensuring timely, high-quality loan closings
• Managing a pipeline of loans, including submitting complete and accurate loan packages and maintaining consistent follow-through
• Maintaining NMLS licensing and staying current on products, systems, and mortgage industry trends and competition
• Participating in required meetings, trainings, and Community Home ownership initiatives
• Supporting branch and team operations by participating in huddles, educating staff, covering queues as needed, and maintaining regular branch presence
• Contributing to continuous improvement by identifying opportunities to enhance processes, tools, and member experience

• At least three (3) years of demonstrated mortgage loan origination experience, including familiarity with FHA/VA requirements
• College degree in business or closely related field is preferred (related experience may be substituted, year for year, for academic achievement)
• Experience with condos, jumbo loans, and manufactured homes