Police Radio Dispatcher

Performs responsible communication work receiving and transmitting messages and general information over police radio, computer, and telephone.

• Receives incoming calls and messages by police radio and telephone and/or computer.
• Provides requested information; transmits messages or information to mobile units.
• Dispatches additional police units on trouble calls as directed.
• Relays messages between mobile units, portable units, and other City departments.
• May operate an electronic message recorder.
• Maintains an operational log.
• May monitor other City department radio frequencies.
• Prepares necessary reports, records, and files.
• Operates a computer terminal.
• Assists in maintaining appropriate radio files.
• Maintains radio and telephone contact with other agencies and/or public safety support organizations.
• Enters, updates, and receives information, emergency, and non-emergency, using the Computer Aided Dispatch (CAD) system and mobile data terminals.
• Dispatches mobile units in accordance with Police Department policies and directives.
• Dispatches emergency personnel in accordance with department policy or as directed.
• Assists in the preparation and maintenance of records and reports.
• Performs related work as required.

• Education:
  
  High school diploma or equivalent.
• Typing Speed:
  Ability to type a minimum of 150 keystrokes (30 words) per minute.

• Applicants must submit a Personal History Statement (PHS) form. This documentation will be used to conduct a background investigation. Completion of this form is mandatory for employment consideration.
• Applicants are also required to complete a polygraph examination, fingerprinting, and a background investigation prior to appointment.

• Police Radio Dispatcher Examination with skill simulations (100%).
• Test subjects:
  Keyboarding, Decision Making, Data Entry, Reading Comprehension, Map Reading.

Applicants must meet the minimum qualifications and pass the examination for this position to be eligible for hire.

We are an equal opportunity employer and value diversity within our organization. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, familial status, genetic information, veteran/military status or disability status. As a Fair Chance employer, City of Spokane does not conduct initial background screening for non-public safety positions.