Program Professional: HHS

The Program Professional will be responsible for managing contracts and monitoring program quality related to affordable housing and homelessness services. This role involves overseeing the administration and compliance of local, state, and federal contracts, engaging with community stakeholders and partners, and ensuring the effective delivery of services. The ideal candidate will have extensive experience in social services, homelessness services, or affordable housing development, as well as strong skills in contract management and program monitoring.

This position requires a commitment to promoting equitable social, economic, and environmental conditions to achieve optimal health and well-being for all individuals and communities served.

Managing Local, State, and Federal Contracts

* Oversee the administration and management of contracts, ensuring compliance with all applicable laws, regulations, and guidelines.

* Develop, negotiate, and execute contract agreements with service providers, vendors, and partners.

* Monitor contract performance, assess outcomes, and implement corrective actions as necessary.

Community Engagement with Stakeholders and Partners

* Establish and maintain effective working relationships with community members, government officials, non-governmental organizations, and other stakeholders.

* Facilitate community meetings, focus groups, and other engagement activities to gather input and feedback on programs and initiatives.

* Represent the department at public meetings, forums, and events to promote programs and initiatives.

Billing and Invoices Management

* Ensure accurate and timely processing of billing and invoices related to program activities.

* Review and reconcile billing statements, invoices, and financial reports.

* Collaborate with finance and accounting teams to resolve discrepancies and ensure proper documentation.

Program Monitoring

* Identify, develop, and implement program monitoring strategies to ensure program effectiveness and compliance.

* Conduct regular reviews and evaluations of programs to assess effectiveness and identify areas for improvement.

* Stay current with industry trends, research, and innovations to continuously improve program quality and impact.

Open Entry Requirements

* Education:

Graduation from an accredited four-year college or university with a degree in Social Science, Business, Public Administration, Government, or related field; and

* Experience:

Two years of social service case management, homeless services, or affordable housing experience to include contract management, compliance, or monitoring.

* Equivalency:
We may accept different combinations of education and experience. We welcome job seekers with relevant backgrounds to apply.

Applicants must first meet the minimum qualifications to be invited to take the examination. Those who pass the examination will then go on the hiring list.

The examination will consist of a Training and Experience Evaluation (T&E).

A Training and Experience Evaluation (T&E) is a written test where the applicant answers structured questions based on their previous experience and training or education. Please view this video for tips to help you fill out the T&E.  

This is an online examination that will require a computer. If you do not have access to a computer, please notify Civil Service so that one may be provided. Computer reservations can also be made through your local public library.

Training and Experience Examination instructions and links will be emailed to qualified applicants on August 19th, 2026. The testing window is August 20th - August 24th.

Please note:

The email will come from City of Spokane ().

For information on what to expect with the hiring process, a test information guide, and frequently asked questions, please visit our website.

Upon request, at time of application, City of Spokane will provide alternative accessible tests to individuals with disabilities that impair manual, sensory, or speaking skills needed to take the test, unless the test is intended to measure those skills.

We are an equal opportunity employer and value diversity within our organization. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, familial status, genetic information, veteran/military status, or disability status. As a Fair Chance Employer, City of Spokane does not conduct initial background screening for non-public safety positions.