Hospital Procedure Scheduler

About Us

Cardiac Study Center
, we deliver compassionate, innovative care that improves heart health and transforms lives. With over 50 years of cardiology expertise in the Pacific Northwest, we partner with Pulse Heart Institute and Multi Care Health System to provide industry-leading outpatient cardiac care. Join a mission-driven team where your work makes a difference—one heartbeat at a time.

• Monday–Friday schedule —
  no weekends or holidays
• Collaborative team environment with autonomy and growth opportunities
• Dedicated focus on high-quality, patient-centered care
• Robust benefits package including:
• Medical, dental, and vision coverage
• 401(k) with employer match
• Paid time off, holidays, and floating holidays
• Tuition assistance
• Employee wellness programs and mental health resources

As a Hospital Procedure Scheduler
, you will serve as a central hub of coordination for hospital-based cardiac procedures. You’ll be responsible for managing procedure scheduling, providing patients with preparation instructions, and ensuring accurate documentation within the electronic medical record (EMR). Your role supports a wide variety of cardiac interventions, and you’ll be an essential communication link between physicians, patients, and hospital departments.

This is an in-office, non-clinical position that requires a high level of attention to detail, organizational skills, and a compassionate, patient-first approach.

• Schedule inpatient and outpatient hospital procedures across cardiothoracic, vascular, and surgical services, including major cardiac, thoracic, vascular, and robotic surgeries, as well as specialized co-surgical and endovascular procedures.
• Receive and process procedure requests via Epic In Basket, email, and approved request forms.
• Assign CPT and ICD-10 codes and coordinate procedure dates with patients, providers, and hospital teams.
• Communicate procedure details, updates, and changes with surgeons, nursing staff, referral coordinators, and hospital departments.
• Support referrals, insurance authorizations, rescheduling, and cancellations to keep cases moving forward.
• Prepare and document procedures and related notes in the EMR.
• Schedule clinic appointments as needed to support hospital procedure workflows.
• Maintain patient confidentiality and comply with HIPAA and organizational policies at all times.
• Perform related duties as assigned.

• High School Diploma or GED required
• Minimum 6 months of medical office experience required
• Previous experience in cardiology or scheduling hospital procedures is highly preferred
• Strong ability to multitask and prioritize in a fast-paced environment
• Excellent interpersonal and communication skills
• Familiarity with EMR systems and basic healthcare terminology
• Knowledge of insurance plans and referral processes is helpful

• Location: 910 W 5th Ave, Spokane, WA 99204
• Schedule: Monday–Friday
• Office-based role with moderate noise level
• Frequent use of computers, phones, and standard office equipment
• Occasional travel may be required
• Reasonable accommodations available for individuals with disabilities

If you’re highly organized, detail-oriented, and motivated by patient-centered work, we invite you to apply. Bring your skills to a cardiology team that values integrity, collaboration, and compassion every step of the way.

Position