Clinic Administrator

If you are looking for employment with a purpose where you can help improve the daily lives of the members of your community, then consider a career with Pioneer Human Services!

We are currently looking for a Clinic Administrator with a passion for human services. This is an exciting opportunity to be involved with an organization focused on a transformative path towards social change, creating pathways for rehabilitation, reintegration, and redemption.

Who we are - Our Mission

We empower justice-involved individuals to overcome adversity and reach their full potential.

For over 60 years, we have proudly serviced our clients with professionalism and empathy. We are a nationally recognized non-profit with 35+ locations across Washington state that provided a chance for change to over 9,500 individuals in 2024.

What We Offer

At Pioneer, our employees are our most valuable asset. That's why we're proud to offer a comprehensive Total Rewards package designed to support your health, security, and work-life balance.

Compensation:

New hires for this position typically start between $80,168.40 and $ annually, depending on factors such as work location, experience, qualifications, skills, competencies, internal equity, and market conditions. While the full pay range is provided to support pay transparency, individual compensation will vary within the range based on these factors.

Benefits:

Eligible after 30 days of full-time employment (minimum of 30 hours/week):

* Medical

* Flexible spending

* Dental

* Vision

Additional coverage after 60 days:

* Life

* AD&D

* Disability

Other benefits:

* Dependent Daycare Flexible Spending

* Tuition assistance (100% for bachelor's, 50% for graduate programs)

* Retirement plan (3.5% annual compensation contribution, plus 3.5% match for 6% individual contribution)

* Employee recognition programs

* Public transportation discount

* Employee assistance program (EAP)

* Join Pioneer and be part of a team that values and invests in you.

What you'll do

The Clinic Administrator is responsible for day-to-day operational oversight of assigned behavioral health clinic or residential-based clinical programs. This role exercises independent judgment and discretion in matters of program operations, staffing, and personnel management, ensuring operational continuity, regulatory compliance, fiscal stewardship, and effective coordination across clinical, administrative, and support functions.

The Clinic Administrator partners closely with Program Leadership, Clinical Leadership, and centralized support teams to implement standardized processes, support workforce stability, and ensure high-quality service delivery aligned with organizational policies and regulatory requirements.

Primary/Essential Duties and responsibilities are but not limited to:

* Provides operational oversight for assigned clinic(s) or residential-based clinical programs, ensuring alignment with organizational standards, contracts, and regulatory requirements.

* Supports implementation and adherence to standardized workflows, policies, and procedures.

* Monitors operational performance metrics and support continuous improvement initiatives.

* Coordinates staffing coverage, scheduling needs, and space utilization to support program operations and to maintain adequate staffing levels.

* Ensures program readiness for audits, site reviews, and regulatory monitoring.

* Serves as a key operational liaison between program leadership, clinical leadership, and administrative support teams.

* Provides direct supervision and ongoing leadership to assigned administrative and support staff.

* Leads and participates in hiring activities, including interviewing, candidate selection, onboarding, training, scheduling, performance management, and retention of staff.

* Conducts regular check-ins, coaching, and performance evaluations in alignment with organizational practices.

* Exercises day-to-day decision-making authority related to employee performance, attendance, and conduct, consistent with organizational policy and HR guidance.

* Plans, assigns, and directs work to ensure effective program operations and appropriate staffing coverage.

* Promotes accountability, teamwork, professionalism, and respectful workplace behavior across assigned teams.

* Escalates employee relations matters appropriately in partnership with Human Resources.

* Acts as second-in-command to the Director of Program, maintaining operational oversight and ensuring continuity of leadership across a 24/7 service model

* Participates in budget development, monitoring, and variance review for assigned programs.

* Monitors expenses, purchasing activity, and payroll submissions to support fiscal accountability.

* Supports reconciliation of operational costs in partnership with Finance.

* Ensures appropriate use and tracking of program resources and supplies.

* Supports compliance with applicable federal, state, and local regulations, including WAC, RCW, and contractual requirements.

* Ensures adherence to organizational…