Patient Services Specialist

Providence Health & Services -  - Responsibilities:
Secure appropriate patient account reimbursement by obtaining complex demographic, insurance, and medical information and ensuring timely and accurate documentation.;
Provide superior customer service to patients, visitors, physicians, and staff, including during high patient volumes or stressful situations.;
Obtain accurate and complete information from patients who are ill, anxious, or non-English speaking.;
Perform independently while multitasking, problem solving, and exercising good time management in a fast-paced environment.;
Maintain knowledge of numerous complex compliance requirements and insurance plans, which change frequently.