Behavioral Health Technician; Cub -Combo Shift

Behavioral Health Technician

This position is responsible for ensuring a safe environment for all by monitoring and documenting client's behaviors and vital signs. Works collaboratively with clinicians and credentialed staff to complete routine duties.

· Prepare patient admission to the facility by completing patient screening, screen for potential medical issues, record patient vitals, and complete all agency forms in the admission packet.

· Have a working knowledge of all STARS, Mental Health and other social service agencies within Spokane County and facilitate client movement through identified systems.

· Prepare and complete referral and discharge forms.

· Search and accurately inventory patient property.

· Check and record patient vital signs.

· Keep accurate count of all patients and perform periodic room checks.

· Assist with medication observation for patients.

· Answer phones and refer appropriately.

· Conduct educational and informational community meetings.

· Ensure safety of patients and staff by following the policies and procedures.

· Attend all mandatory staff meetings.

· Adhere to HIPAA and 42 CFR laws and regulations to ensure patient confidentiality.

· General light cleaning such as laundry, mopping and maintaining clean communal areas and work spaces.

· Performs other related duties as assigned by management.

This job has no supervisory responsibilities.

No prior experience or training.

No education required.

Computer skills required:
Microsoft Office Suite

Ethics
- Treats people with respect;
Keeps commitments;
Inspires the trust of others;
Works with integrity and ethically; maintains healthy boundaries with clients and co-workers;
Upholds organizational values.

Customer Service
- Manages difficult or emotional customer situations;
Responds promptly to customer needs;
Promotes a positive image of the company;
Responds to requests for service and assistance;
Meets commitments.

Dependability
- Follows instructions, responds to management direction;
Takes responsibility for own actions;
Keeps commitments;
Maintains good attendance record;
Completes tasks on time or notifies appropriate person with an alternate plan.

Initiative – Takes action; seeks new opportunities;
Strives to see projects to completion;
Asks for and offers help when needed.

Teamwork
- Balances team and individual responsibilities;
Exhibits objectivity and openness to others' views;
Gives and welcomes feedback;
Contributes to building a positive team spirit;
Puts success of team above own interests;
Able to build morale and group commitments to goals and objectives;
Supports everyone's efforts to succeed.

Communication
- Writes clearly and informatively;
Edits work for spelling and grammar;
Communicates well;
Good listening skills;
Able to read and interpret written information.

Problem Solving
- Ability to identify problems and concerns; uses problem solving skills and prior experiences to make responsible decisions.

Documentation
- Effectively and accurately communicates client information within an electronic health records system in a timely manner.

Job Knowledge
- Understands facets of job;
Aware of duties and responsibilities;
Keeps job knowledge current

Physical Demands and Work Environment:

• Frequently required to stand.
• Frequently required to walk.
• Occasionally required to sit.
• Frequently required to utilize hand and finger dexterity.
• Occasionally required to climb, balance, bend, stoop, kneel or crawl.
• Continually required to talk or hear.
• Frequently exposed to blood borne and airborne pathogens or infectious materials.
• While performing the duties of this job, the noise level in the work environment is usually moderate.
• The employee must occasionally lift and/or move up to 40 pounds
• Specific vision abilities required by this job include: close vision; distance vision; color vision; peripheral vision; depth perception and ability to adjust focus.