Medical Assistant-Certified

Job Description

Purpose of Job:
Improve the overall health of the communities we serve by managing patient care at the assigned medical clinic by performing the following duties:

• Greets patients and escorts them to exam rooms; informs them of time delays throughout the visit.
• Prepares patients for the provider; anticipates provider needs to maintain efficient patient flow.
• Performs phlebotomy and laboratory procedures as directed by the provider.
• Performs and documents injections and immunizations.
• Ensures exam rooms are clean, stocked, and ready for patients.
• Cleans, prepares, and sterilizes instruments.
• Assists the provider with procedures, exams, and patient education.
• Obtains prescription refills under the provider’s direction and authorization.
• Manages appropriate patient referrals and required documentation.
• Observes and follows required safety protocols, including handling and disposal of sharps, use of personal protective equipment, exposure to blood‑borne pathogens, and general safety for employees and patients.
• Answers telephones, schedules patients, and supports care team members.
• Performs other duties assigned, including supporting the CHAS Health mission and core values.

Education/

Experience:

• Completion of medical–assistant training through an apprenticeship program registered and approved by the WA Department of Labor & Industries or a college program accredited by the Accrediting Bureau of Health Education Schools (ABHES) or the Commission of Accreditation of Allied Health Education Programs (CAAHEP) is required.
• Certification through the American Association of Medical Assistants (AAMA), National Health career Association (NHA) or National Center for Competency Testing (NCCT) required within 120 days of hire.
• Washington locations also require a Medical Assistant Certified credential issued by the Washington State Department of Health.
• Previous experience in a community health clinic preferred.
• Experience with electronic health records (EHR) preferred.

Skills:

• Excellent customer service, oral and written communication skills required.
• Compassion for patients required.
• Ability to work well in a team environment.
• Ability to multitask in a fast‑paced work environment, with anticipation of future needs.
• Basic computer user skills required.
• Medical terminology and accurate spelling required.
• Basic Life Support (BLS – CPR/AED) required.
• Commitment to supporting a safe and respectful environment required.

Physical Demands:

Medical assistants are required to stand, sit, and be mobile one‑third to two‑thirds of the time. They are required to use hands to finger, handle or feel over two‑thirds of the time, as well as reach with hands and arms. Climbing or balancing occurs less than one‑third of the time; while stooping, kneeling or crouching occurs between one‑third and two‑thirds of the day.

Communicating by talking/hearing occurs over two‑thirds of the day. Amount of time spent lifting or exerting force is about 50% for up to 10 pounds and less than one‑third of the time for up to 25 pounds. Rarely is there a need to lift more than 26 pounds.

Compensation Range: $23.75 – $33.86

• Annual milestone bonus for all eligible employees: $500 for each year worked, up to $5,000.
• Robust health coverage: employer‑offered medical, dental, vision, long‑term care, and life insurance.
• 401(k) with up to 6% employer match.
• Work/life balance: more than six weeks of paid time off (PTO) annually for full‑time employees.
• Tuition assistance and student loan repayment.
• Up to $7,500 for childcare annually through reimbursement.
• Continuing medical education (CME) and license fee reimbursement.

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at CHAS Health will be based on merit, qualifications, and abilities. CHAS Health does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, gender identity and expression, sexual orientation, national origin, age, disability, or any other characteristic protected by law.