Practice Coordinator

Valley Office Clinic
Valley Clinic
12410 E Sinto Suite 201
Spokane Valley, WA 99216, USA

Valley Office Clinic
Valley Clinic
12410 E Sinto Suite 201
Spokane Valley, WA 99216, USA

Northwest Orthopaedic Specialists (NWOS) is seeking a Practice Coordinator to join our Valley Office team. In this role, you will serve as the primary administrative support for a physician and/or physician assistant, helping ensure efficient daily clinic operations and exceptional patient care. Responsibilities include coordinating and scheduling appointments, obtaining insurance authorizations, and providing outstanding service to patients throughout their care experience.

ESSENTIAL FUNCTIONS:

• Answers patient calls and provides excellent customer service
• Serves as the primary point of contact for patients, insurances, and providers
• Coordinates appointments with staff and provider's schedules
• Verifies insurance eligibility, authorization and on occasion, benefits.
• Manages incoming new patient referrals by scheduling patients and ensures all insurance referrals are in place prior to appointment.
• Completes patient registration at the time of scheduling meeting all MIP requirements.
• Completes non-surgical documents such as workers compensation and disability forms, processes/routes all provider mail in a timely manner.

QUALIFICATIONS:

• High School Diploma or equivalent required
• Previous Medical Office experience preferred, but not required
• Graduated from an accredited medical office program preferred, but not required

SHIFT:

• Monday through Friday, normal office hours.

BENEFITS:

• Medical, Dental, and Vision Insurance
• Company Paid Basic Life & ADD Insurance
• Company Paid Long Term Disability Insurance
• Voluntary Short Term Disability Insurance
• Voluntary Life & ADD Insurance
• Health Savings Account
• Employee Assistance Program
• Voluntary AFLAC Options
• Employee Discount
• 401k Employer Match (eligible after 1 year)
• PTO
• 7 paid holidays

Related Jobs:
Patient Care Coordinator, Medical Secretary, Medical Appointment Scheduler, Patient Access Representative

Hiring Range: $18.33 - $30.55

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High School or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.