Associate Health Services Coordinator

Description

Under the general direction of the COHE Manager, the Assistant Health Services Coordinator (HSCA) works in conjunction with Health Service Coordinator (HSC) and plays a critical role within the COHE by working directly with injured workers, employers, health care providers, and other program participants to navigate the WA worker's compensation system within the first 90 days of a Washington State Labor and Industries (L&I) claim.

This work includes functioning as a liaison on behalf of the attending provider, and facilitating communication between the injured worker, employer, and claim manager ensuring questions and issues are addressed. In addition, the Health Services Coordinator Assistant will provide community outreach and assist with organizing provider volume and credentialing.

Providence caregivers are not simply valued - they're invaluable. Join our team at Providence St. Luke's Rehabilitation Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

• Successful completion of L&I required training and testing within 30 days of hire. Must maintain a record with no reported issues from the L&I agency.
• H.S. Diploma or GED or equivalent education/experience
• 3 years of experience in direct patient care, return-to-work coordination, workers' compensation claims management, occupational health care, or equivalent experience
• Direct patient care experience must primarily include collaborating with attending providers to develop, implement, or maintain treatment plans
• Direct patient care should include experience building and implementing plans to assist patients in:
  Setting and monitoring goals, Monitoring ongoing recovery, and Identifying and addressing barriers and mitigations
• Direct patient care does not include referral coordinators, schedulers, clinical administrative staff, or ancillary services (examples: diagnostic care)
• Experience in data management and tracking - 2 years preferred
• Experience in completing care coordination or similar documentation
• Experience in analyzing and communicating provider, care coordinator, and best practice reporting data

• Associate's Degree or equivalent education/experience
• 2 years of experience in community outreach or community organizing

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected.

Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits…