Area Director of Clinical Operations

## Area Director of Clinical Operations Apply locations:
Olympia, WA:
Portland, OR:
Spokane, WA:
Vancouver, WAtime type:
Full time posted on:
Posted Yesterday job requisition :
JR101399

The Area Director of Clinical Operations (ADCO) is responsible for the day-to-day management of clinical operations in assigned Area/States to ensure excellent patient-centered care, efficient use of clinical resources and excellent customer service. In this role, you will report to the Regional Vice President of Clinical Operations (RVPCO).
** Duties/Responsibilities:
*** Responsible for clinical oversight and management of the following: coaching, orienting and developing the clinical team in an assigned area which consists as applicable of Director of Nursing (DON), Clinical Supervisors, Case Managers, and field staff who treat adult and pediatric patients, as applicable
* Responsible for clinical oversight in their area/state to attain division goals regarding staffing, Quality Assurance Performance Improvement (QAPI)/outcomes and overall quality of care
* Analyzes, as applicable, clinical work metrics and makes recommendations for potential cost effective improvements while achieving excellent outcomes
* Organizes and assumes responsibility to effectively supervise others at multiple area levels working onsite and/or remotely as applicable
* Ensures that talent, staff, and resources are in place to meet clinical goals and objectives within budget as assigned
* Oversees clinical hiring, terminations, and disciplinary actions. Ensures that action plans are completed and documented
* Responsible for final approval of all clinical management staff positions in assigned area
* Reviews/approves all area clinical productivity bonuses prior to pay out in collaboration with the RVPCO
* Ensures that all necessary supplies and equipment are available in assigned area for during an emergency/disaster and/or pandemic
* Responsible for disseminating educational materials to DON and/or developing some processes and materials as assigned by the RVPCO; inclusive of regulatory and payer changes
* Performs/ensures performance and process improvement to include standardization of clinical processes, procedures, and systems as directed by the RVPCO
* Works with RVPCO to identify solutions to location concerns and/or complaints within an area as assigned
* Ensures that goals for orientation, applicable training and competency are met in all locations within the assigned area
* Expert clinical resource to assess patient and staff needs as applicable
* Accountable for achieving goals as established for reimbursement, quality/outcomes, education and/or sales events as assigned/applicable
* Audits clinical records for compliance on a regular basis. Cooperates with the QAPI audit team as applicable
* Ensures that monthly/quarterly QAPI Plan is adhered to. This encompasses bench marking and outcomes, quarterly PI/action plan/follow-up, and clinical record reviews. Assists location DON in an assigned area with PAC, Governing Body, Annual Program Evaluation, and annual risk assessments as requested by RVPCO and Director of Compliance and Quality. Chairs the area QAPI meetings and ensures completion of meeting minutes in all locations
* Responsible to ensure correct processing, documenting, and resolving as applicable all complaints and occurrences in the assigned area
* Attends in-services and continuing education to maintain ongoing clinical knowledge
* Performs/ensures that clinical staff evaluations, education, staffing time-off is managed to company’s directives
* Ensures the parent to branch supervision is performed in the assigned area and supervision is documented according to state regulation
* Collaborates with RVPCO in designing, developing, and delivering a variety of professional and personal development topics to the general staff as applicable
* Develops/prepares communications to keep operations informed of updates, achievements and problems as assigned
* Ensures the assigned area location(s) are compliant with patient’s rights, infection control and emergency preparedness
* Ensures that coordination of care as performed in assigned area to meet…