Program Coordinator

• Sick leave (8 hours of paid sick leave per month)
• Vacation (Minimum of 2 weeks paid vacation)
• Discounted health memberships
• Retirement (Employer contribution - 3% contribution and an additional 3% employer match)
• FREE Long-Term Disability Insurance
• FREE Life Insurance
• 13 Paid Holidays

CCEW Mission
Feed the hungry, heal the hurting, welcome the stranger.

CCEW is an equal opportunity employer. All employees and potential employees will be recruited, selected, trained, promoted, compensated and, if necessary, disciplined or terminated without regard to sex, gender, race, ethnicity, national origin, citizenship, immigration status, religious affiliation, marital status, military veteran status, age, pregnancy, sexual orientation, gender expression or identity, disability, genetic information, or any other basis protected by law.

This position is responsible for supervising case managers and other program staff supporting residents in permanent supportive housing projects. The position also facilitates the operations of the collaborative Onsite Supportive Housing Services (OSHS) team, including staff scheduling, ensuring development and maintenance of care plans for all residents, facilitating staff meetings, coordinating with internal and external service partners, monitoring performance, and ensuring compliance with agency/funder requirements and standards.

The OSHS team requires employees to maintain commitment to and working knowledge of the principles of service delivery for homeless and service-enriched housing services.

To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties/responsibilities listed below. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential duties/responsibilities of this job.

• Provides supervision to permanent supportive housing care coordinators, healthcare coordinator, peer support specialists, and/or street outreach staff, or other direct service positions with OSHS.
• Ensures consistent development and monitoring of individualized case plans for each program client.
• Ensures compliance with funder and fidelity requirements.
• Monitors staff performance, including frequency of client engagement.
• Conducts routine audits of case plans and client files and other required documentation and provides feedback to case managers.
• Coordinates staff training and professional development.
• Provides direction in crisis situations following agency protocols.
• Monitors program data quality and prepares reports needed for agency and funders, ensuring accuracy and timeliness for Spokane’s HMIS database.
• Ensures case manager compliance with agency procedures and standards.
• Assists with grant applications, budget preparations, and other grants managements activities as needed.
• Ensure both internal and external deadlines are met.
• Coordinates with internal and external service partners.
• Maintains on-call availability at nights and weekends, as needed.
• Uses appropriate administrative, fiscal, physical, and technical safeguards to ensure the confidentiality,integrity, and security of CCEW client protected health information (PHI), per regulations outlined in the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
• Regularly utilizes all forms of communication (email, text, phone, etc.) and database practices necessary for this position and as directed by supervisor.
• As a mandated reporter, follows all procedures outlined in agency policies and procedures to report to the proper agency when there is suspicion and/or confirmation that a child or adult has been a victim of abuse or neglect.
• Adheres to the tenets of Catholic Social Teaching and Catholic Doctrine.
• Performs related functions as assigned to support program success and the mission and core values of Catholic Charities.

To perform this job successfully, an individual must meet the minimum qualifications listed below. These qualifications are representative of the knowledge, skill and/or ability required to perform this job.

Education/

Experience:

to perform this job successfully, an…