Case Manager III - COPES Program

Frontier Behavioral Health’s presence in Spokane is more than 100 years strong, allowing our non-profit organization to understand the varied needs of our clients and the larger community. Our programs are designed to provide evidence-based treatment to adults, youth and seniors who are dealing with a wide range of behavioral health issues. As a Trauma-Informed Care Organization, we firmly believe in recovery and that our clients can lead fulfilling and meaningful lives, and we consider it an honor and a privilege to assist them in their journey.

If you want to have a positive impact in the lives of others come join us!

WHY CHOOSE FRONTIER BEHAVIORAL HEALTH?

At Frontier Behavioral Health, we value our employees and recognize the importance of EVERY employee’s contribution to our mission.

Our behavioral health services make a positive difference in the lives of those we serve and contribute to the health, safety, and quality of life for everyone in Spokane County.

At FBH we have a variety of client services, including outpatient, inpatient, community outreach, crisis services, partnerships with schools, law enforcement and more.

Our evidence-based, culturally appropriate, trauma informed behavioral health services address the diverse needs of those we serve.

The Case Manager III provides clinical case management services to adults receiving long-term term services and supports. Evaluate client strengths and needs, complete a comprehensive assessment, determine level of functioning, develop and implement service plans that provide a reliable and safe plan of care that enables clients to achieve a maximum level of health and independence and targets maintaining case stabilization, ensuring independence.

Complete administrative duties and meet required program deadlines. Provide presentations and/or community education as determined. Coordinate with and perform advocacy with relevant parties and community agencies. Provide oversight to Case Manager II’s, specifically newly hired staff who are unfamiliar with the CARE system. Provide training to Case Management staff on changes to DSHS policy, management bulletins, and any correspondence altering processes received from ALTCEW.

ESSENTIAL DUTIES AND RESPONSIBILITIES includes but are not limited to the following:

Adhere to program standards and guidelines and follow case management program protocols.

Provide long-term care services responsive to the needs of elderly and adults with disabilities who are eligible for Title XIX Program services.

Conduct face-to-face comprehensive assessments at the client's residence to determine level of care, including determining nursing facility level of care needs.

Develop ongoing care plans which provide the support necessary to allow clients to live independently.

Facilitate the coordination of in-home caregivers (Individual Providers and Agency Providers) for client care needs.

Coordinate with ALTCEW and provide advocacy, coordination, consultation and support to clients, providers and stakeholders across multiple disciplines and systems.

Perform program charting requirements, correspondence and other paperwork in an accurate and timely manner.

Authorize service payment through Provider One/Individual Provider One.

Conduct interdisciplinary case reviews and consultations.

Establish and maintain a good working relationship with FBH staff and community partners. Perform other related duties as required.

Provide periodic training to all Title XIX staff, and coordinate training efforts with other case Manager III staff members.

Assist Title XIX Supervisors in providing oversight to Case Manager II’s, including taking new staff on assessments and helping junior personnel with CARE assessment training instruments.

Comply…