Caregiving Recruiting & Staffing Assistant

For nearly 20 years, The Key has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, The Key is committed to changing how the world lives and ages loyee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, The Key has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes.

As a Caregiver Ambassador, you will be a local champion for The Key—helping grow our caregiver team through community outreach, hiring events, job fairs, walk-in interviews, and grassroots recruiting efforts. You will create a welcoming, supportive experience for prospective caregivers, answer questions about opportunities with The Key, and help qualified candidates navigate the hiring and onboarding process.

During the first 90 days, your primary focus will be recruiting: increasing local awareness of The Key, connecting with potential caregivers beyond traditional online channels, and helping candidates you engage move efficiently from first conversation through onboarding. You may conduct on-the-spot screenings and interviews, support candidates in iCIMS, and partner closely with local leadership and Talent Acquisition to build a strong, reliable caregiver pipeline.

As local needs evolve, you will also have the opportunity to support caregiver onboarding, training, engagement, and other initiatives that help caregivers feel prepared, connected, and successful at The Key.

• Understanding home care state regulations, and organizational policies and procedures
• Serve as a welcoming first point of contact for caregivers, fostering a positive and supportive experience with The Key and helping them navigate company resources and processes
• Host remotely facilitated onboarding sessions for new caregivers, ensuring all required paperwork, system access, and introductory materials are completed
• Host remotely facilitated PCA training sessions for caregivers on-site to improve completion rates
• Assist with recruiting activities including walk-in interviews, on-site hiring events, job fair attendance, and grassroots marketing initiatives
• Deliver PPE and other supplies to caregivers in the field as requested
• Assist caregivers in navigating company systems and direct them to the appropriate department for benefits, payroll, workers' compensation, or human resources inquiries
• Log caregiver questions, concerns, and feedback and escalates trends or recurring issues to the Caregiver Manager for review
• Support caregiver engagement and retention initiatives as directed by the Caregiver Manager
• Participate in field visits and in-person caregiver check-ins as needed to support caregiver experience and readiness
• Additional duties as assigned

• High school graduation or the equivalent
• Previous experience as a caregiver, a plus
• Two (2) years experience in health care, elder care, social work, or related industry
• Ability to multi-task, work under pressure with changing priorities and stated deadlines, and effectively handle a heavy workload
• Ability to effectively communicate, both orally and in writing, with clinical and non-clinical personnel
• Computer proficiency and ability to document timely and accurate notes in the system
• Current driver's license and proof of insurance

• Ability to travel approximately up to 25% of the time
• Ability to drive for extended periods to transport caregivers and deliver supplies
• Ability to lift and carry up to 15-20 pounds
• Ability to sit, stand and walk for prolonged periods of time throughout the workday
• Ability to use standard office equipment such as personal computer, laptop, telephone, photocopy machine, etc.

The information contained here is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Reasonable accommodations may be made to assist qualified disabled persons to perform the essential functions of the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.

The job description does not constitute an employment agreement between the employer and…