Front Desk Attendant

Overview

Ruby Hospitality offers more than just a place to stay with unique accommodations that transform a stay into an experience. Our properties boast vibrant arts, culture, and amenities, providing personalized service, style, and outstanding value for guests. Whether for accommodation, dining, or events, Ruby Hospitality ensures a memorable visit.

We are looking for a Front Desk agent to join our team! Are you a people person? Do you enjoy engaging in conversation? Helping guests with directions or suggesting where to go for dinner?

• Ensure guests are greeted, checked in, and out of the hotel in an efficient, friendly, and professional manner.
• Obtain guest identification and credit/check approval as directed by hotel policy.
• Ensure special guest requests are communicated, noted, and fulfilled.
• Listen and respond to guest inquiries in a positive and friendly manner.
• Manage and resolve all guest complaints and problems in a professional, courteous, and timely manner.
• Answer telephones promptly and courteously. Route calls appropriately.
• Enthusiastically sell property. Offer information and answer questions on special events, property facilities, amenities, and any special rate packages.

• Health insurance
• Vision insurance
• Health & Dental - Medical and Dental insurance is offered to Full-time employees.
• Company Discounts - Hotel Discounts at all company-owned properties. Food discounts at all company-owned Restaurants!