Housekeeper, Hospitality ​/ Hotel ​/ Catering

Hotel Indigo is seeking to add more Housekeepers to our team!

Join one of the best teams in the business! Be part of a team that works hard, gets the job done, and has a good laugh while doing so. We receive stellar reviews for customer service. We need up to 3 housekeepers. Weekends are required, primarily day shifts (9 am to 3 pm). Previous work as a housekeeper in a hotel environment is REQUIRED.

• Possess a positive and upbeat personality with a desire to deliver outstanding customer service and cleanliness to our guests.
• Maintain a high level of professional appearance and demeanor, wearing the brand‑approved uniform and name tag.
• Maintain the highest level of confidentiality in all areas, ensuring guests trust our housekeeping staff.
• Demonstrate a professional sense of urgency while in guest rooms and public spaces to provide a thoughtful guest experience promptly, consistently meeting budgeted goals for minutes per room.
• Clean and stock all guest rooms as assigned, including changing linens, replacing supplies, dusting, vacuuming, stocking supplies, emptying trash, removing used linens and room service items, cleaning bathrooms, toilets, tubs, and sink, dusting, polishing furniture, straightening furnishings, and appliances.
• Keep Head Housekeeper informed of room status on a timely basis.
• Greet guests as you encounter them throughout the property.
• Take pride in your work, strictly adhering to all Federal, State, Local and Brand health, safety and sanitary guidelines.
• Follow all safe chemical handling procedures according to the chemical manufacturer’s instructions.
• Keep workspace, storage rooms, housekeeping carts clean, well‑organized, and stocked.
• Work in an organized fashion following the step‑by‑step process.
• Observe the condition of furniture, walls, trim, carpet, and appliances; report deficiencies following hotel policies.
• Keep lines of communication open within the housekeeping department; participate in daily stand‑up meetings, housekeeping, and all staff meetings.
• Adhere to key‑control guidelines.
• Assist in quarterly, spring, fall, and annual cleaning duties as assigned.
• Turn in lost and found items following the company procedure.
• Participate in and support a positive, enjoyable work environment.
• Hold an understanding of hotel products and services (e.g., food and beverage, recreation).

Performs other duties as assigned.

• Ability to communicate with hotel staff, guests, and management in a professional manner.
• Knowledge of the surrounding area and events.
• Ability to work a flexible schedule, including weekends and holidays.
• Read, write, and speak English.
• Have an eye for detail.
• Ability to learn safety, emergency, and accident prevention policies and procedures.
• Neat, well‑groomed appearance, including wearing the proper uniform and name tag when working.

• Housekeeping training completed within the acceptable time frame, as required by the brand.
• Maintain a high level of quality, service, and cleanliness.
• Have a thorough understanding of all shift duties.
• Clean rooms within the budgeted goals for minutes per occupied room.
• Communicate openly with direct supervisor.

• High school education.
• 1‑year hospitality experience (REQUIRED).

Complete housekeeping training program within the brand required time frame.

• Cleaning lobby and public areas as needed.
• Restocking storage rooms.
• Help with laundry, as needed.
• Deliver cribs, towels, or other items to guestrooms as requested.
• Perform light maintenance duties.
• Restock, inventory, and put away supplies when they are delivered.

• Stand, walk; use hands and fingers to handle or feel items for long periods, up to 8 hours at a time. Reach with hands and arms; walk, navigate stairs regularly.
• Continuously repeat the same movements, including bending, stooping, kneeling, crouching, pulling, pushing, and stretching.
• Understand the speech of others and speak clearly.
• Read and see details.
• Lift up to 25 pounds occasionally; lift up to 50 pounds from time to time.

The job is considered inside; employees will spend 75 percent or more of their time indoors. Must be able to communicate well with others, effectively deal with guests, and accept constructive criticism.

Must be able to change activity frequently and cope with interruptions.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Location:

Spokane, Indigo.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.