Taskforce Front Office Manager - Grand

Overview

The Front Office Manager demonstrates a commitment to customer service by soliciting and responding promptly to guest needs. They ensure all members of the Front Office staff, including new hires, are trained to meet the standards of each component. The manager empowers staff to deliver exceptional customer service, meeting or exceeding the department's budgeted profit and margin. They prepare the annual departmental budget that reflects the hotel's operations plan.

The role involves managing HR functions including recruiting, selection, orientation, training, coaching, performance reviews, recognition programs, and maintaining a skilled and motivated workforce.

• College-level reasoning, math, and language skills.
• Two years of prior departmental management experience in front office or related disciplines.
• Time management and negotiation skills.
• Ability to manage and lead each discipline of the department independently.
• Ability to manage according to employment and innkeeper laws of the jurisdiction.
• Prior cash handling experience necessary.
• Ability to communicate effectively with the public and other employees.
• Read, write, and speak English fluently.
• Computer experience required.
• Employee must not pose a direct threat to the health/safety of self or others.

• Multiple tiers of medical coverage
• Dental & Vision coverage
• 24/7 Teledoc service
• Free maintenance medications
• Pet insurance
• Hotel discounts
• Tuition reimbursement
• Paid time off (vacation, sick, bereavement, holidays)
• 401(k) match

USD $80,168.40 - USD $80,168.40 per year.

Employment is equal opportunity: AA – Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation.

Davidson Hospitality Group is a drug-free workplace. Pre‑employment drug test and background check required. We participate in E‑Verify.