Housekeeper, Hospitality ​/ Hotel ​/ Catering

Description

Responsible for ensuring the cleanliness of guest floors corridors, foyers, stairwells, and public areas, plus assist room attendants in maintaining high quality standards.

• Consistently offer professional, friendly and engaging service.
• Collect dirty linen, garbage and recyclables from room attendants' carts and storage rooms.
• Stock and maintain housekeeping supplies and fresh linens in all storage rooms.
• Assist room attendants to ensure guest rooms are prepared efficiently.
• Ensure that all requests from guests and other employees are handled in a timely fashion.
• Clean railings, window and ledges, floors, mirrors and sweep/vacuum stairs and hallways.
• Flip mattresses, clean light fixtures, and assist with cleaning of the pool and exercise room.
• Maintain the cleanliness of the lobby, public restrooms, office areas, elevator, and stairs.
• Ensure that all guests are greeted.
• Maintain good response time to guest and management requests.

• Keep work area neat and organized.
• Conduct self in a professional manner at all times.
• Maintain a safe working environment and immediately report all unsafe conditions.
• Maintain a good working relationship with all departments.
• Comply with all policies and procedures set forth by the property Employee Handbook.
• Perform all other duties as assigned.

• Housekeeping and customer service experience preferred.
• Knowledge of chemicals.
• Ability to:
• Work any day of the week and any hour.
• Work with minimal supervision.
• Maintain a professional appearance at all times.
• Work as part of a team.
• Communicate effectively.
• Receive and follow both verbal and written instructions.
• Work well under pressure.