Senior Technical Program Manager - Insurance Systems

Job Summary

Porch Group is seeking a Senior Technical Program Manager with strong technical and insurance expertise, combined with strategic leadership abilities, to oversee key Insurance initiatives from planning through deployment. The responsible candidate will ensure timely and within‑budget delivery of programs involving software products, engineering teams, and business stakeholders.

This role requires adept management of ambiguity, development of actionable plans, stakeholder alignment, evaluation of technical solutions, and effective communication with senior leadership.

The ideal candidate will bring deep home insurance domain knowledge, exceptional communication and leadership skills, and a proven ability to manage cross‑functional technical programs from planning through execution.

• Strategic program planning including timelines and success metrics for technical insurance initiatives.
• Develop program roadmaps and align initiatives with business strategy.
• Facilitate communication between engineering, product, design, and other teams.
• Ensure alignment of objectives, deliverables, technical dependencies, and timely delivery.
• Possess deep understanding of relevant technologies.
• Guide teams in technical decision‑making, architecture, and problem‑solving.
• Anticipate potential obstacles, develop risk management plans, and implement corrective actions to keep programs on track.
• Serve as the primary point of contact for program status, updates, and escalations.
• Facilitate regular check‑ins and reporting to senior leadership and cross‑functional partners.
• Manage and communicate changes in project scope, priorities, and requirements.
• Ensure teams adapt effectively to evolving business needs.
• Ensure transparency and accountability across all work streams.
• Partner with engineering leads to scope technical work, define dependencies, and manage resource allocation.
• Ensure deliverables meet business, technical, and compliance standards.
• Oversee testing, validation, and documentation processes.
• Understand system architecture and data flows to anticipate integration challenges and guide resolution.
• Apply knowledge of home insurance workflows, regulatory requirements, and policy administration systems to guide program decisions.
• Collaborate with underwriting, claims, and support teams to ensure technical solutions meet business needs.
• Evaluate and refine development processes, tools, and workflows to enhance efficiency, quality, and team satisfaction.
• Monitor KPIs and program metrics.
• Prepare status reports, dashboards, and post‑mortem analyses to drive continuous improvement.
• Implement best practices for documentation, communication, and change management.

• 10+ years of experience in technical program management, with at least four years in insurance.
• Strong understanding of home insurance systems, workflows, and regulatory considerations.
• Proven ability to lead cross‑functional teams and manage complex programs.
• Excellent written and verbal communication skills; able to synthesize technical and business information for diverse audiences.
• Highly organized with strong planning and prioritization skills.
• Experience with Agile methodologies and tools (e.g., JIRA, Confluence).

• Experience managing programs that involve policy administration platforms.
• Experience with policy system migrations, data migration, system integrations, configuration, and testing in insurance systems.
• Ability to manage vendor relationships and external dependencies.
• Bachelor’s degree in Computer Science, Engineering, or related field (Master’s preferred).
• PMP, CSM, or equivalent certification.

Pay Range: $140,000 - $180,000. Pay will reflect experience, skillsets, job-related knowledge, market alignment, and geographic location. Eligibility for long‑term incentive awards subject to program guidelines and approvals.

Health, life, and financial wellbeing are covered through a comprehensive benefits package, including medical, dental, and vision plan options. Voluntary Critical Illness, Hospital Indemnity, and Accident plans are offered. Pre‑tax savings options include a partially employer‑funded Health Savings…