IT Support Analyst Intern

Jubilant Hollister Stier Spokane is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please . If you’d like more information on your EEO rights under the law, please .

Join a Leader in Pharmaceutical Manufacturing — And Build What’s Next

As Spokane’s Largest Manufacturing Company
, Jubilant Hollister Stier LLC is a well-established force in the pharmaceutical and biopharmaceutical industries, providing a complete range of manufacturing services that support life changing medicines around the world. We are nationally recognized for our expertise in producing sterile injectable vials and lyophilized products, and our Allergy business is a global leader in allergenic extracts that support treatments for allergies and asthma.

Jubilant Hollister Stier is proudly part of the global, Jubilant Pharma family. established force in the pharmaceutical and biopharmaceutical industries, providing a complete range of manufacturing services that support life changing medicines around the world.

For the Builders, Innovators, and Doers — This Is Your Place

If you are someone who thrives on solving complex problems, improving systems, and building real solutions
, you’ll feel at home here. At Jubilant Hollister Stier, your ideas matter — and your impact is felt globally.

Why builders choose us:

• Immediate impact: Your work directly supports essential medicines and allergenic therapies used worldwide.
• Benefits start on day one: Medical, Dental, Vision, FSA/HSA, Life, AD&D, and Disability benefits begin immediately because your well-being shouldn’t have a waiting period.
• A career you can grow: We provide opportunities for growth, promotion, and annual raises, with midpoint compensation reserved for high performance and longevity.
• A culture of improvement: We value people who thrive on continuous improvement, innovation, and hands on contribution.
• A stable industry leader: Backed by Jubilant Pharma, we pair long term stability with forward looking innovation.

If you want to build something meaningful with a team that values your drive, skills, and ideas —
you belong here.

Job Description:

The IT Support Analyst provides technical support and assistance to users, addressing hardware, software, and network issues. This role involves diagnosing and resolving technical problems, configuring and maintaining IT systems, and ensuring data security. The IT Support Analyst also educates users on best practices and new technologies, documents procedures, and collaborates with other IT professionals to enhance system performance and reliability.

• Providing User Support: Assisting users with technical issues, both hardware and software.
• Troubleshooting: Diagnosing and resolving technical problems, including network issues.
• System Maintenance: Installing, configuring, and updating software and hardware.
• Security Management: Ensuring system and data security through antivirus and encryption.
• Performance Monitoring: Keeping an eye on system performance and addressing any issues.
• Backup and Recovery: Managing system backups and recovery plans.
• Documentation: Documenting procedures, operations, and issues for future reference.
• Testing New Technology: Evaluating new technology for potential implementation.
• Communication: Explaining technical details to non-technical staff or clients.

Qualifications:

• Junior or Senior studying Computer Science, Computer Information Systems, or Data Analytics required.
• Basic understanding of computer systems, networks, and software applications required.
• Familiarity with Windows operating systems required.
• Knowledge of basic troubleshooting techniques and tools required.
• Understanding of cybersecurity principles and practices required.
• Strong problem-solving abilities required.
• Attention to detail and organizational skills required.

Location: Spokane, WA — On Site, Full-Time

Shift: Monday-Friday, 8am-4:30pm

Compensation & Benefits That Start on Day One — Because Your Well Being Matters

Hiring Wage: $23.00 –…