Senior IT Project Manager; Hybrid

About this Position / Responsibilities:

We are seeking a highly skilled, detail‑oriented, and experienced Project Manager to lead and successfully deliver IT‑related projects and initiatives at NFF Inc., ensuring outcomes are achieved within approved scope, schedule, and budget. The ideal candidate will possess a strong background in enterprise asset management (EAM) systems, Esri GIS, Genesys, utility operations, SharePoint, AI‑enabled and emerging technologies and end‑to‑end IT project delivery within complex, cross‑functional environments.

This role requires exceptional stakeholder engagement and coordination across IT and business teams, along with the ability to provide technical and functional oversight throughout the project lifecycle.

• Lead complex, multi‑workstream IT programs and high‑impact projects managing every phase from planning to execution and completion, across platforms such as IBM Maximo, Esri GIS, Genesys, AI‑enabled technologies, and SharePoint.
• Define, manage, and control project scope, objectives, deliverables, milestones, and success criteria in collaboration with business and IT stakeholders.
• Develop, own, and maintain detailed project schedules, budgets, resource plans, and dependency management artifacts.
• Coordinate and manage cross‑functional teams, including IT, operations, vendors, consultants, and external partners.
• Conduct business process analysis and document current‑state and future‑state workflows to support system implementations and process improvements.
• Oversee system configuration, customization, integrations, and data flows, ensuring alignment with business and technical requirements.
• Plan and facilitate User Acceptance Testing (UAT), end‑user training, and change management activities to ensure successful adoption.
• Proactively identify, monitor, and mitigate project risks, issues, and dependencies, escalating as necessary.
• Ensure project compliance with cybersecurity, data privacy, and applicable regulatory standards, including water utility and Environmental Protection Agency (EPA) requirements.
• Prepare and deliver executive‑level project status reports, dashboards, and presentations for leadership.
• Ensure effective project communications and stakeholder engagement throughout the project lifecycle.
• Provide recommendations to executive leadership on scope, schedule, funding, and risk‑based trade‑offs.
• Support post‑implementation reviews, lessons learned, benefits realization, and continuous improvement initiatives.
• Align project outcomes with organizational objectives and digital ...