Enterprise Systems Manager

Overview

URM Stores is seeking an experienced Enterprise Systems Manager to lead and optimize the technology platforms that power our business. This role oversees all enterprise applications across URM, including ERP (Net Suite), order management, EDI, and other mission‑critical systems. You will shape the strategy, performance, and future growth of these platforms while ensuring they remain scalable, reliable, and aligned with business objectives.

You will manage a portfolio of approved enterprise applications, champion adoption across the organization, and serve as the primary expert for enterprise integrations. This position is accountable for system delivery, operational excellence, stability, and continuous improvement. If a business process depends on an enterprise system, you will help drive its success.

• App Ownership:
  Manage all enterprise applications including ERP, order management, EDI, and related platforms.
• System Stability:
  Ensure high performance, reliability, and lifecycle management across all enterprise platforms.
• Process Standardization:
  Drive standard application baselines and reduce software fragmentation across business units.
• Project Delivery:
  Act as the single point of accountability for ERP initiatives, upgrades, and system expansions.

• Multi‑Year
  
  Roadmap:
  
  Align the enterprise platform roadmap with corporate strategy, financial operations, and growth plans.
• Modern Architecture:
  Enforce API‑first, service‑based, and event‑driven integration patterns across systems.
• Legacy Reduction:
  Systematically eliminate brittle, file‑based integrations in favor of scalable, reusable services.
• Cross‑Team Alignment:
  Partner with data and architecture teams to ensure clean data flows across ERP, warehouse, and store systems.

• SME Evaluation:
  Maintain deep awareness of best‑in‑class solutions within grocery, retail, and distribution sectors.
• KPI Enforcement:
  Establish metrics tracking system uptime, transaction accuracy, integration reliability, and total cost of ownership.
• Governance Reviews:
  Conduct monthly, quarterly, and annual vendor reviews to ensure contractual delivery and cost optimization.

• Stakeholder Partnership:
  Partner directly with finance, operations, and business leaders to align capabilities with corporate needs.
• Team Development:
  Lead the Enterprise Systems team, establishing clear roles, accountabilities, and future leadership pathways.
• Operational Excellence:
  Enforce standard operating procedures (SOPs) to boost processing accuracy and support quality.

• 10+ years of experience in enterprise systems, ERP, or core business applications.
• 5+ years in direct leadership roles managing enterprise application teams.
• Deep Expertise:
  Hands‑on experience with ERP platforms (Net Suite or equivalent).
• Financial Acumen:
  Strong understanding of core financial systems, accounting structures, and business processes.
• Integration Delivery:
  Proven success designing and enforcing modern enterprise integration strategies.
• Vendor Management:
  Solid history of negotiating contracts and managing third‑party software providers.

• Experience in retail, grocery, wholesale, or supply chain distribution environments.
• Deep familiarity with EDI systems, order management, Order‑to‑Cash, and Procure‑to‑Pay processes.
• Proven experience migrating organizations away from legacy tech stacks.
• Familiarity with enterprise integration platforms (e.g., Boomi, Mule Soft).
• Exposure to cloud‑native and service‑oriented architectures (SOA).

• Ownership:
  You take ultimate accountability for enterprise system outcomes.
• Execution:
  You deliver highly functional systems that support daily business operations.
• Technical Depth:
  You understand ERP architecture and complex downstream integration patterns.
• Leadership:
  You build high‑performing teams and maintain strong cultural accountability.
• Judgment:
  You know exactly when to evolve, replace, or standardize business platforms.

• Enterprise systems remain stable, highly…