Onsite UX Project Lead

Dhaka Technologies Limited Company | Contract

Washington, United States | Posted on 06/22/2026

Work Schedule: Monday through Friday, 8:00 AM to 5:00 PM

Dhaka Technologies Limited is seeking a highly experienced UX Project Lead to support a large-scale digital service improvement initiative for one of its government clients.

The selected candidate will lead the end‑to‑end user experience design and implementation of improvements to a digital hiring platform used by both internal staff and external applicants. This role requires strong UX leadership, project management, human‑centered design expertise, stakeholder facilitation, visual communication, and the ability to work with developers, platform experts, IT teams, business stakeholders, and external users.

The ideal candidate must be creative, analytical, results‑oriented, highly organized, and capable of leading complex design and implementation work in a fast‑paced government environment.

• Support departments in improving and implementing digital service delivery processes.
• Lead a transformation effort involving multiple departments, stakeholder groups, user communities, and technical teams.
• Use existing research and collect additional data as needed to inform digital service redesign.
• Conduct user research, usability testing, stakeholder interviews, and analysis to identify user pain points and improvement opportunities.
• Facilitate cross‑departmental workshops to map business processes, user needs, research findings, and technology capabilities.
• Create site maps, flow diagrams, storyboards, wireframes, mockups, and interaction flows.
• Develop information architecture and UX/UI designs to improve user experience for both front‑end and back‑end users.
• Apply UI style guides to create visual designs for website pages and platform‑based user interfaces.
• Support testing, refinement, and implementation of UX and UI changes.
• Collaborate with developers, platform specialists, IT staff, technical leads, and business teams to implement design improvements.
• Support platform experts in prioritizing and implementing system changes based on user research and business needs.
• Help define impact targets, monitor performance, and support course correction when needed.
• Challenge the status quo and identify creative ways to overcome process, design, and technology roadblocks.
• Summarize complex findings and recommendations clearly in written, visual, and verbal formats.
• Manage project priorities, timelines, deliverables, risks, and stakeholder communication.
• Support occasional before‑hours or after‑hours work when needed to capture research opportunities.

• Minimum 16 years of professional experience and a bachelor’s degree, or equivalent experience, to meet master‑level position requirements.
• 10+ years of experience planning, coordinating, and monitoring project activities.
• 10+ years of experience leading projects and ensuring compliance with established standards, procedures, and delivery expectations.
• 10+ years of experience in user experience, human‑centered design, digital service design, visual communication, product design, project implementation, or a related field.
• 7+ years of experience in creative direction and design.
• 7+ years of experience in brand strategy and storytelling.
• 7+ years of experience in web and mobile UI/UX.
• 7+ years of experience designing UI/UX for human services, public‑sector, or complex service‑delivery applications.
• Strong expertise in human‑centered design, UX design, visual design, design research, data synthesis, co‑creation, prototyping, testing, iteration, and implementation.
• Demonstrated experience managing complex digital design and implementation projects.
• Demonstrated ability to conduct user research and translate raw data into insights, recommendations, and actionable design decisions.
• Ability to display large amounts of information in simple, clear, and easy‑to‑understand formats.
• Experience facilitating workshops and meetings with senior‑level stakeholders.
• Strong project management background with the ability to establish targets and deliver measurable results on time and…