IT Support Analyst

IT Support Specialist

Contract-to-hire

Seeking an experienced IT professional to provide technical support, troubleshoot system issues, and support day‑to‑day technology operations in a fast‑paced environment.

• Troubleshoot hardware, software, and connectivity issues
• Support end users across devices, applications, and business systems
• Manage support requests and resolve technical problems
• Assist with system deployments, upgrades, and equipment setup
• Maintain documentation, inventory records, and support processes
• Provide guidance on technical issues and best practices

• 3+ years of IT support, desktop support, or help desk experience
• Strong troubleshooting and problem‑solving skills
• Experience supporting business applications and technology environments
• Excellent communication and customer service skills
• Ability to manage multiple priorities independently

• Experience with enterprise systems, user administration, or cloud technologies
• Technical certifications or equivalent experience

• Occasional travel may be required
• Participation in an on-call rotation as needed

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. As required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting.

The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.

Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact