Deployment Systems Engineer II; NUVO

Position: Deployment Systems Engineer II (NUVO)
Location: Spokane Valley

Base Pay Range:$31.57 - $50.76

Job Description:

The Deployment Systems Engineer II for Nuvodia is a regular, full-time position working M-F onsite in Spokane Valley, WA. This position includes on-call rotation and night and weekend work assignments.

Summary:

The Deployment Systems Engineer II implements technology projects for clients in partnership with project management, third party vendor, and other technical, or support resources, as needed. This role focuses on deploying, configuring, testing, and documenting IT infrastructure and cloud solutions while ensuring successful project delivery and a positive client experience.

General Description:

The Deployment Systems Engineer II works as part of a project delivery team to implement technology solutions in client environments. This position requires strong technical troubleshooting skills, effective communication, and the ability to manage multiple priorities while meeting project deadlines. The successful candidate will collaborate with internal teams, vendors, and clients to deploy infrastructure, cloud, networking, and security solutions while adhering to established implementation and security standards.

This role is ideal for a technology professional with hands-on implementation experience who is looking to expand their technical expertise and contribute to a variety of client projects.

Essential

Duties / Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

Maintains a professional, positive attitude that communicates our brand to clients.

Works directly with customers, internal team members, and vendors via phone, video conference, onsite, and remote, to implement technology projects.

Participates in internal and client facing project kick-off meetings.

Reviews bill-of-material (BoM) for quality control prior to procurement. Validates BoM as received for accuracy prior to implementation.

Works with project management team to plan and schedule delivery of project.

Builds, configures, and deploys network, system, cloud, and security solutions.

Communicates status of project deliverables and keeps project tasks updated in project management software on a weekly basis.

Documents and executes test and cutover plans while following change management procedures.

Creates technical as-built documentation, provides training and hand-off to operational support.

Provides high touch support immediately after project implementation and go-live.

Shares project feedback, implementation insights, and lessons learned with project teams and sales engineering.

Assists with solution reviews and implementation planning as needed.

Responds promptly to customer needs and escalates project blockers in a timely manner.

Develops and maintains strong working knowledge of the company’s supported technology solutions and best practices.

Follows implementation and security standards.

Continues to expand knowledge and experience gaining expertise in various technologies.

Other duties as assigned.

Occasional regional travel, weekend work and on-call rotation will be required.

General

Duties and Responsibilities:

Previous experience providing phone support and remote technology to resolve user issues

Strong interpersonal, written, and oral communication skills

Strong analytical and problem-solving skills

Strong customer service orientation. This is a great opportunity to build your IT career while working on exciting technologies and environments

Candidate must be able to conduct research into issues and problems

Candidate must be able to present ideas in user-friendly language

Candidate must be highly self-motivated and self-sufficient

Candidate must be able to effectively prioritize tasks in a high-pressure environment

Ability to maintain strict confidentiality.

Honest, pleasant manner, and good personal hygiene.

Free of alcohol and drug abuse.

Ability to access multiple worksites in a timely manner.

Excellent…