IT Field Technician; Spokane Region

Position: IT Field Technician (Spokane Region)
Description

Job Description Overview of Goals for the IDF Closet "Use our standards in the remediation of the conditioned spaces" Develop durability, redundancy, and organization in conditioned spaces Maintain standards in device placement, power design, labeling, and dressing out cables to facilitate faster troubleshooting Improve team procedures, hone baseline skillsets, and ensure adherence to the process to be relied upon by the SEO organization Formalize training to create accountability and consistent results Be accountable to leadership and ensure clear communication throughout the process Evaluating the Environment through Audits of the IDF closets This is a critical step in documenting the environment and allowing the RSO team to develop a game plan to clean up the closet, make it redundant and dependable and easier to troubleshoot.

The information collected will also populate the existing Share Point documentation for each closet that the RSO team has begun to track. Fill out an assessment document with information of what is in the closet, device models, names, s/n, etc Identify differences (delta) between the current power & cooling environment and target standards Develop a game plan to clean up the closet, meet the standards, ensure redundancy, and ease troubleshooting o Create a Scope of Work outlining the removal, relocation, & installation of equipment to remediate issues o From this, create a Bill of Materials (BOM) of the components needed to meet the standards Populate SharePoint with this updated documentation for each closet Criteria for Evaluation Physical location, size, and access to the IDF Types of racks, cable management, and mounting hardware.

Cooling infrastructure:
Load demand, adequacy, redundancy Power infrastructure: types, quantities, & sources (dual power sources required) Document rack-mounted power components (UPS/PDU/ATS): model, serial number, age, capacity, utilization, and viability Network and compute equipment: IP range, device types, names, U height, power connections, redundancy, and obsolete equipment Specific pictures of the room, racks, and components Information on hospital points of contact (POCs):
Administrators, facilities management, department supervisors, and caregivers Potential storage and/or staging areas near the IDF closet Create a Bill of Materials (BOM) Develop an accurate list of required items using the assessment spreadsheet Get vendor quotes, delivery timelines, and funding approval Procure funds and order equipment from vendors Develop an Implementation Plan Document site description and room info List what will be removed, moved, and installed Note devices and applications impacted by downtime Identify points of contact (hospital administrators, facilities managers, department supervisors, and caregivers) Draft Change Orders Create the initial STANDARD change order and then the NORMAL change order - begin populating them with details under the "Implementation Plan" section Negotiate with stakeholders to determine downtime windows Finalize the implementation plan and submit the change order for approval by leadership and the Change Advisory Board (CAB) Manage the Logistics Become organized and track the orders for the project, who is shipping the gear, who is receiving it, and are they aware it is arriving on x morning?

Confirm who will verify receipt of equipment & inventory it, and who will move equipment to temporary storage area. Work with local facilities to prepare the IDF closet space (as needed) by removing any materials/trash/non-IS compnents stored in the IDF closet by the station. If that is not possible, make sure to build that work into your prep time, making sure the space is clean and ready for work Track orders from the BOM Coordinate with local facilities to prepare the IDF closet space.

Confirm shipping, receipt, and inventory of equipment Stage and Preparation Prepare the components and cabling well before the planned outage (unbox, mount ears, add phase tape, label) Move specific equipment from temporary storage to the appropriate IDF closets Review the implementation plan and CO Perform "Rack & Stack" of power equipment (UPS, ATS, PDU), connect to the network, IP and document in the Eco Struxure system Move dual corded devices (no downtime) to the new redundant power equipment Get things ready for the single corded device "Cutover" to rack mounted Automatic Transfer Switches (ATS)

Skills

Data center, Hardware, Troubleshooting, Cable, Rack and stack, Cabling, Deployment, hardware troubleshooting

Top Skills Details

Data center,Hardware,Troubleshooting,Cable,Rack and stack

Additional Skills & Qualifications

Installation Work We are installing replacement power equipment the IDF network closets (to fix some failing power components and create redundancy and more dependability within the hospital infrastructure). For this portion of work there is no interruption in services. But, we will also be conducting cutover work of single…