Laptop Migration Technician

Laptop Migration Technician

Spokane, WA Immediately Temporary/Contract

Move Forward with Volt

Volt is immediately hiring for Laptop Migration IT Technician in Spokane, WA.

As an IT Tech you will:

Primary Functions and Responsibilities

• Set up and deploy new laptops for employees according to established procedures.
• Migrate user data, settings, and applications from existing devices to new laptops.
• Configure Windows operating systems, Microsoft 365 applications, and other required software.
• Provide onsite support during laptop deployment and migration activities.
• Troubleshoot and resolve hardware, software, operating system, and connectivity issues.
• Assist users with device setup, account access, printers, peripherals, and application functionality.
• Document completed migrations and update asset tracking and ticketing systems.
• Escalate technical issues that require advanced support and follow through to resolution.
• Verify successful completion of migrations and ensure users can effectively use their new devices.
• Maintain inventory and proper handling of laptops and related equipment.
• Provide basic user training and answer questions about new devices and applications.
• Meet project timelines and productivity goals while delivering a positive customer experience.
• Perform other duties as assigned.

This is a full-time opportunity.

The ideal candidate will have:

• Associate degree in Information Technology, Computer Science, or related field preferred; equivalent experience will be considered.
• 1-3 years of experience in desktop support, device deployment, laptop refresh projects, or technical support.
• Familiarity with Windows operating systems and Microsoft 365 applications and GMail Gsuite.
• Experience installing software, configuring devices, and performing data migrations.
• Basic understanding of computer hardware, networking, and troubleshooting practices.
• Strong problem-solving and organizational skills.
• Excellent verbal and written communication skills.
• Strong customer service skills and ability to work effectively with users at all levels.
• Ability to work independently and as part of a team in a fast-paced project environment.
• Experience with asset management and inventory tracking is a plus.

Pay Rate: $25.00/hour

* Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits:
Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates.