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IT Help Desk Associate – First-Response

Job in Spokane, Spokane County, Washington, 99254, USA
Listing for: URM Stores
Full Time position
Listed on 2026-09-01
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 32000 - 37000 USD Yearly USD 32000.00 37000.00 YEAR
Job Description & How to Apply Below
Position: IT Help Desk Associate – First-Response Support

URM Stores, Inc. is seeking an experienced Support Technician I to deliver world-class first response to incidents and service requests, assist in problem identification, monitor issues from start to resolution, and communicate with customers through appropriate channels.

You will provide technical troubleshooting for computers, retail systems, Citrix, and URM applications. You will interact directly with customers, be proactive in delivering services, and strive to exceed expectations through

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Position Requirements
10+ Years work experience
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