Data Center IT Engineer

Location: Spokane Valley

Take a leap and join our team!

At Gesa, we believe in the power of our people. Coming from all walks of life, our team members’ individual stories and unique experiences are our most valuable asset. But it’s how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together.

Here you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And, you can rest assured that your wellbeing and prosperity are our priority.

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About - Gesa Credit Union Role

Summary:

The Data Center IT Engineer is mainly an operational role with some strategic responsibilities. This position will be responsible for the secure, stable, and optimized operations of the Credit Union’s Data Center infrastructure, storage, compute, virtualization, server operating systems and supporting technologies They will ensure that Gesa’s data center is functioning properly and will monitor system health, resolve complex issues, implement upgrades and collaborate with vendors and internal teams to enhance services.

This position also provides technical training to junior team members and contributes to the development of data center standards and governance, documentation, and disaster recovery planning.

What You Will Be Doing:

With guidance from the Infrastructure Manager, contribute to efforts around managing, maintaining, troubleshooting, and securing data centers

Assist in troubleshooting complex data center issues and participates in multi-platform troubleshooting, representing data center

Ensure upgrades, updates, and patches are planned, tested, and are completed, maintaining compliance with vendor requirements in accordance with our standards, and control procedures

Review and implement end user accounts, permissions, and access rights to data center

Perform system backups and recovery of data center devices

Monitor and test data center resource performance and provide statistics and reports to leadership in autoimated/on demand fashion

Maintain inventory of all data center assets

Maintain documentation as it relates to the system configurations, mapping, processes, services, and infrastructure in our data centers

Responsible for testing of a comprehensive Disaster Recovery/Business Continuity Plan (DR/BCP) associated with the credit union’s data centers. Coordinate the testing of the DR/BCP plan at a minimum annually

Represent infrastructure team in projects regarding the data centers.

Follow change management procedures and communicate to the appropriate parties when implementing changes

Contribute to efforts to design and deploy new solutions and enhancements to the data center infrastructure and software and plan and document standards for approval

Interact and collaborate with vendors, partners, and contractors to enhance and secure data center products and services

Ensure all data center implementations are consistent with IT Security best practices

Maintain policies, procedures, and associated training plans for data center resource administration

Train junior members of the infrastructure team in technical skills

Maintain knowledge of current and evolving technology

About You:

Strong written and oral communication skills

Strong interpersonal, and basic leadership, and mentoring skills

Analytical and problem-solving skills

Ability to effectively prioritize and execute tasks in a high-pressure environment

Keen attention to detail

Ability to work in a team-oriented and collaborative environment

Ability to discuss technical issues effectively with other IT professionals as well as non-technical users

Ability to build/set schedules and adhere to project deadlines

What You Will Need:

Bachelor's degree in Information Technology discipline or experience in a related field or equivalent of specialized courses, training, and/or directly related experience may be substituted. Advanced degree preferred

Minimum of five (5) years of similar or related functional and…