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Help Desk Specialist — Frontline IT Support

Job in Spokane Valley, Spokane, Spokane County, Washington, 99201, USA
Listing for: Computer World Services
Full Time position
Listed on 2026-09-30
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, Desktop Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 42000 - 56000 USD Yearly USD 42000.00 56000.00 YEAR
Job Description & How to Apply Below
Position: Help Desk Specialist I — 24/7 Frontline IT Support
Location: Spokane Valley

Computer World Services is seeking a Help Desk Specialist I to deliver front-line customer service and technical support to end users. You will handle incidents from initial contact to resolution, document procedures, and coordinate with higher-tier teams.

This role requires strong communication and a commitment to documented processes. The position involves 24/7/365 availability as part of the Contact Center, onsite at the customer location, and potential ITIL v4 certification preference.

The Help Desk Specialist I — 24/7 Frontline IT Support role at Computer World Services is now open for applications in WA, United States.

This posting is for the Help Desk Specialist I — 24/7 Frontline IT Support role at Computer World Services, based in WA, United States.

We are looking to fill the Help Desk Specialist I — 24/7 Frontline IT Support position at Computer World Services in WA, United States.

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