Program Administrator - General Agency

Spokane, WA, USA •

Seattle, WA, USA

Posted Tuesday, June 23, 2026 at 8:00 AM

At Alliant Insurance Services, we thrive on creating employee benefits solutions built on the idea that health makes growth possible. As top tier professionals dedicated to solving our clients' health and welfare insurance challenges, Alliant team members deliver an unrivaled depth of service, and our unique approach enables us to help clients stay resilient and turn change into opportunity. This position is a chance to join a dynamic, expanding company with prospects for individual and career growth.

As one of the 5 largest insurance brokerage firms in the U.S., Alliant provides property and casualty, workers' compensation, employee benefits, surety, and financial products and services to clients nationwide.

Responsible for administrative support for general agency management in association with group sales.

• Researches inquiries from General Agency brokers and their employer groups.
• Processes member enrollment, terminations, and changes.
• Processes renewals, scrub documents, confirmation of benefits, and file to employer group folders.
• Processes new group applications, scrubs information received, and requests missing information.
• Monitors agency/broker records to ensure licenses and E&O information stays current.
• Processes broker of record/agency changes.
• Submits and files new broker affiliations.
• Prepares monthly delinquency reports and communicates with brokers/agencies about missing premium payments.
• Sends monthly commission statements to General Agency brokers and agencies.
• Performs all duties in accordance with all company policies and procedures, and all federal, state and local laws, wherein the Company operates.
• Performs other duties as assigned.

• Bachelor's Degree
• High School Diploma equivalent combination of education and experience

Two (2) or more years related work experience

Must continue to meet Continuing Education requirements for license renewal

Valid Insurance License

• Excellent verbal and written communication skills
• Excellent problem solving and time management skills
• Solid planning, organization and prioritization skills
• Ability and motivation to work independently
• Ability to interface effectively with internal and external clients and executives
• Ability to work within a team and to foster teamwork
• Proficient in Microsoft Office Suite

Alliant Insurance Services, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on their qualifications and ability without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, sexual orientation, and gender identity), national origin, ancestry, physical or mental disability, medical condition, marital status, age, genetic information, or status as a protected veteran, in accordance with applicable federal, state, and local laws, including California law.

Applicants are protected under Federal law from discrimination. If you need an accommodation to complete the application process or would like to review these materials in an alternative format, please reach out to