Sterilizer Cleaning and Maintenance Technician

Sterilizer Cleaning and Maintenance Technician

Join to apply for the Sterilizer Cleaning and Maintenance Technician role at STERIS

The Specialty Services Technician acts as Trusted Advisor to STERIS Customers in service of cleaning large hospital sterilizer equipment, as part of a high performing team. The Technician provides on-site cleaning services and simple maintenance on complex mechanical, electro-mechanical and electronic units in a high stress healthcare environment. The Technician pro‑actively interacts and communicates concerns, updates, repairs, and service enhancement opportunities with Customers, Field Service partners and contract administration team.

This is a field service role with very frequent travel (75%). Most travel is in a company van that the Technician keeps at home, with occasional travel to other territories by plane. The work hours in this full‑time role will include some weekend days, and shifts can vary between morning, afternoon and night. A high degree of flexibility is required to accommodate our Customer needs.

Candidates must be based in Washington.

• You will be accountable for Customer satisfaction as a first point of contact through pro‑active, professional communication and commitment to resolving Customer’s issues/explaining problems expediently.
• You will communicate effectively and proactively with Customers on preventative cleaning needs, and associated scheduling and equipment details (arrival, service status, completion, next steps). Establishes and maintains rapport with the Customer and other key decision makers to promote Sterilizer services.
• You will perform sterilizer cleaning functions including changing required chemical ingredients; adjusting chemicals; monitoring the cleaning process; maintaining appropriate pressures; repairing the chamber cleaning equipment; and handling, transporting, and disposing of chemicals used in chamber cleaning according to safety protocols.
• You will work closely with the Scheduling Team, Supervisor and Customer to plan efficient service routes within assigned territory, and adhere to all coverage and service standards.
• You will troubleshoot and consult proper contact for any observed issues with equipment and systems components.
• You will utilize company‑issued smartphone, laptop, and related software to perform administrative tasks, including required documentation and reporting.
• You will be responsible for company vehicle, equipment, and supplies and parts inventory, including appropriate maintenance and escalation of issues for safe, effective operation.

• High School Diploma or GED.
• 3 years of work experience, at least 1 year of which must be technical or service‑related work (sterile processing, mechanical, electrical, plumbing, HVAC, construction, automotive, etc.).
• Associate’s degree, related certifications or military experience may be considered toward minimum years of work experience.
• Valid driver’s license.
• Ability to work flexible hours (mostly outside “normal business hours,” including overtime and weekends), with up to 50% travel overnight.
• Demonstrated proficiency with basic computer skills and smartphone use.
• Excellent interpersonal and Customer communication skills.
• Strong organizational and problem‑solving skills.
• Ability to work independently without supervision.

• Market Competitive Pay
• Extensive Paid Time Off and 9 added holidays
• Excellent Healthcare, Dental and Vision Benefits
• Company Vehicle
• Company Cell Phone/Laptop
• Tools, Equipment, Uniforms provided
• Long/Short Term Disability coverage
• 401(k) with company match
• Maternity & Paternal Leave
• Additional add‑on benefits/discounts for programs such as Pet Insurance
• Tuition reimbursement and continued education programs
• Excellent opportunities for advancement and stable long‑term career

Pay range for this opportunity is $46,112.50 – $59,675.00. This position is eligible for bonus participation. Minimum pay rates offered will comply with county/city minimums, if higher than the range listed.

STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.