Senior Program Manager

Job Summary

Manages strategic programs and quotes that are critical to the company's profitability and revenue stream. Manages, evaluates and recommends improvements to the NPI, CPPT and RFQ processes.

• Manages the New Product Introduction Process (NPI) and Customer Produced Product Transfer (CPPT) for strategic programs that are critical to the companys revenue, profitability and future business opportunities. Reports to Director and Officer levels on a frequent basis for review of NPI progress.
• Evaluates the NPI process and procedures and recommends improvements.
• Manages assigned market segment by mentoring lower level Program Managers, keeping apprised of program status within segment.
• Forms and manages cross-functional launch teams and drives regular team meetings to review progress. Generates and tracks cross-functional action item list and NPI checklist item archive.
• Assesses risks, develops solutions, implements change and communicates responsibilities across organization.
• Manages and mentors strategic quotes and the Request for Quote (RFQ) process. Elevates critical issues to upper management. Ability to understand, apply and perform complex financial analysis such as incremental margin, fixed/variable costing, absorption, departmental rate determination and financial performance of program.
• Negotiates and administers contracts utilizing strategic knowledge of the customers business scope, our sales strategy, and the RFQ process.
• Assesses customers needs and adapts KTEMSs business model to ensure success of the program and communication of functional groups.
• Understands roles of functional departments, targets potential areas of concern, and assists in resolving problems.
• Generates, maintains and publishes periodic reports on cost, quality and delivery to include revenue plan and product roadmaps.
• Effectively interacts and communicates with all levels of management professionally and technically in both written and oral form.

• Performs other duties when required that are outside of normal job duties.

• Bachelor's degree in engineering or business, and knowledge of cost accounting and proficiency in managing to timelines.
• Must also have seven years experience in cross-functional project management (in two or more organizations) including two years in program management; or equivalent combination of education and experience.
• Ability to read, analyze, and interpret common scientific and technical publications and reports.
• Ability to clearly communicate and document communications both verbally and in written form.
• Ability to effectively present information and respond to questions from small groups of managers, engineers, clients and customers.
• Applied engineering mathematics, statistics, and business and economic analysis.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Intermediate to advanced ability to operate a computer and in utilizing Microsoft Word, Excel, and Project for managing reports.
• Must possess a critical understanding of the business practice from the sales process through production.

• MBA in engineering or business.
• Knowledge of materials procurement.
• Experience in Contract Management.
• Ability to read, write, and speak Spanish, Vietnamese, and/or Chinese.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to walk. The employee is occasionally required to stand and sit. The employee is occasionally required to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, distance vision, and the ability to adjust focus.

While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals. The noise level in the work environment is usually quiet.

The environment is fast-paced; time pressured, and requires accuracy. The normal environment is quiet and typical of an open cubical setting with some areas that may be louder at times.

• Promote teamwork and cooperative effort
• Help train and give guidance to other Keytronic employees
• Maintain a clean, safe, and unobstructed work area
• Provide customers with the highest quality of products and service
• Understand and apply appropriate quality improvement processes

Keytronic is an EOE/M/W/VET/Disabilities employer.