House Manager in Spokane

Position: New House Manager in Spokane!
Changing Lives Shaping The Future

REPORTS TO: Client Services Program Manager DEPARTMENT: Residential

CLASSIFICATION: Non - Exempt DAYS/

HOURS:

Schedule as assigned

BBP EXPOSURE: III TRAVEL REQUIRED: Yes

LOCATION: Spokane County

POSITION SUMMARY:

This position is responsible for the day to day oversight and support of residential services including training staff, ensuring clients needs are met, and maintaining quality home environments, in a specified geographic area. The House Manager ensures and maintains regulatory compliance as mandated by Policies and Procedures, Sails Washington expectations, and State Requirements. The House Manager ensures the health, well-being, and safety of the clients;

maintains regular communication with conservators and other outside agency representatives; manages staffing and labor hours in order to provide the highest quality care and support to clients; and trains and mentors direct support professional staff.

DUTIES AND RESPONSIBILITIES: include the following and other duties may be assigned.

• Promptly reports suspected child/dependent and adult abuse immediately to immediate supervisor within 24 hours and ensure complete mandated reporting with applicable agency;
• Works on the floor as direct care as scheduled and necessary.
• Team members must maintain confidentiality of client information at all times. Furthermore, all necessary consents, HIPAA forms, Notice of Privacy Practices, and other required paperwork are completed, in advance, prior to treatment and when collaborating with other healthcare providers, agencies, and community resources.
• Responsible for ensuring that any suspicion of or knowledge of suspected abuse is reported in accordance with the law and program policies. "Mandated Reporter"
• Responsible for overall health, safety, wellbeing and quality of life for clients living in the homes supervised.
• Ensures all clients have needed personal care items, clothing, recreational items, entertainment equipment and access to preferred activities.
• Provides supervision, training and oversight of employees providing care in homes.
• Accepts direction from various Residential Directors and Program Managers.
• Attend scheduled meetings with agencies and homes when needed.
• Attend inspections and unannounced visits from agencies.
• Works with the training department to ensure employees working in homes have completed or are scheduled to complete all needed training such as Nurse Delegation, Core Training, CPR/First Aid and other required training.
• Monitor and supervise Direct Support Staff to ensure that each client is receiving the necessary support to participate in the activities and achieve the goals established in their Support Plans.
• Monitor and supervise Direct Support Staff to ensure that client's rights are being honored, and that opportunities for choices are being provided and encouraged.
• Monitor and supervise staff to ensure that client's funds are managed to guarantee needs are met. Will review client's petty cash and receipts weekly for accuracy and proper usage of funds.
• Ensure that clients are provided transportation for: emergencies when they arise, medical appointments, therapies, work, school, activities, and outings.
• Ensure overall quality of care, supervision, and safety of SAILS clients along with proper documentation to the company standards.
• Will oversee, train and provide progressive discipline to the Direct Support Staff with the assistance of the Client Services Program Manager and Area Director.
• Will complete initial and annual employee performance review.
• Will communicate home repair needs to the appropriate landlord, maintenance provider or other appropriate persons in a timely manner and ensure needed repairs are completed quickly.
• Will be responsible for the physical moving in or out of all clients, such as setting up transportation, personal belongings, shopping, furniture, bedding and other personal items.
• Will ensure the safety of the site from fire, flood and other hazards.
• Assess program effectiveness at achieving consumer's goals by constantly working with behaviorists in updating client's behavioral and skill goals.
• Maintain CP Program security alarms
• Train and develop staff to be fully competent at their current job and to ensure that each employee receives sufficient direction and support to successfully fulfill their job responsibilities.
• Will coordinate staff new hire training before performing duties and supporting clients without direct supervision.
• Coordinate outside and any additional training with Program Management.
• Acts as a Crisis On-Call Responder when designated.
• Will conduct weekly compliance checks and medication audits of the homes to ensure each home is in compliance with state regulations and SAILS Washington policies, and submit weekly reports to the Area Director.
• Attend client PCSP meetings. Collaborate with Client Services Program Manager on designing and developing Individualized Instruction Support Plans (IISP). Coordinate new IISP and or goal…